Craig Daneliuk
Edmonton
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
JML Administration Services
03.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Maintained and processed invoices, deposits, and money logs.
Team Leader
Mow Town Edmonton Ltd.
12.2020 - 03.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Skillfully operated various snow removal equipment, enhancing productivity and effectiveness.
- Interpreted forecasted snow conditions to prepare for snow removal.
Bartender/Server
Tavern on Whyte
05.2019 - 11.2021
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server, Supervisor
Sherlock Holmes Pub (Campus)
11.2016 - 03.2019
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Technician, Assistant Manager
Deco Windshield Repair
03.2015 - 10.2016
- Improved customer satisfaction by providing timely and quality windshield repair services.
- Utilized advanced techniques for windshield repair, minimizing the need for full replacements when possible.
- Increased customer loyalty by offering exceptional communication throughout the repair process and addressing concerns promptly.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
Bachelor of Arts - Psychology
University of Alberta
Edmonton, AB04.2016
Skills
- Office Administration
- Data Entry
- Computer Skills
- Strong Problem Solver
- Dedicated Team Player
- Meticulous attention to detail
- Bookkeeping
References Available
Upon Request
Education Certifications
- Bachelor of Arts, Psychology, University of Alberta, 09/01/10, 04/01/16
- Intuit Bookkeeping Basics Certificate, 03/07/23
Languages
English
Native or Bilingual
Certification
Intuit Bookkeeping Basics
Timeline
Administrative Assistant
JML Administration Services
03.2024 - Current
Team Leader
Mow Town Edmonton Ltd.
12.2020 - 03.2023
Bartender/Server
Tavern on Whyte
05.2019 - 11.2021
Bartender/Server, Supervisor
Sherlock Holmes Pub (Campus)
11.2016 - 03.2019
Technician, Assistant Manager
Deco Windshield Repair
03.2015 - 10.2016
Bachelor of Arts - Psychology
University of Alberta