Craig Chaput
Summary
Sales Management Professional with substantial experience in driving revenue growth and optimizing sales strategies. Proven ability to lead teams, foster collaboration, and adapt to evolving market demands. Skilled in client relationship management, negotiation, and strategic planning. Dependable and goal-oriented, consistently delivering impactful results.
Overview
11
11
years of professional experience
Work History
Senior Sales Manager Canada
Canadian Hospital Specialties (CHS)
06.2023 - Current
- Secured contracts by preparing and influencing RFPs across the country while boosting sales revenue through strategic initiatives and client relationships.
- Prospected hospitals and clinics, promoted vendor-managed products, and coordinated resources to drive sales cycles to completion.
- Engaged C-level executives, biomedical teams, and doctors to showcase CHS value, influencing complex sales involving multiple decision-makers.
- Conducted clinical training on medical equipment, software, and data collection to optimize patient care.
- Analyzed market data to drive lead generation, identified growth opportunities, and reported key business analytics for accurate forecasting.
Sales Account Manager - Eastern Ontario
Stryker
04.2021 - 05.2023
- Secured contracts by influencing RFPs, developing sales cycles, and managing key relationships in hospitals and paramedic organizations.
- Promoted Stryker products, software, and ProCare services while coordinating resources to drive sales and close complex deals.
- Engaged C-level executives, biomedical teams, and healthcare professionals to showcase industry trends and Stryker's value.
- Conducted clinical training to optimize the use of medical equipment and software for improved patient outcomes.
- Contributed to salesforce optimization through the Alliance launch team and mentorship programs.
- Achieved 45% growth in Eastern Ontario, ranked #1 in Eastern Canada for revenue and PTQ (Q1 & Q2 2023), and generated $10M+ in sales since 2021.
- Managed a diverse portfolio, ensuring personalized client support and strategic account growth.
Area Sales Manager - Ontario, Quebec, Maritimes
Cutera, Inc.
10.2017 - 03.2021
- Managed a team of three representatives across Ontario, Quebec, and the Atlantic market, driving new business growth and managing existing accounts.
- Led recruitment, training, and coaching to build a high-performing sales team while developing and executing local market plans for lead generation.
- Partnered with Service Operations and Installation Teams to maximize service opportunities and contributed to sales process improvements.
- Developed and executed lead generation strategies, including clinic partnerships, referral programs, social media campaigns, and market trend analysis.
- Achieved Q2 Rep of the Quarter by generating over $1M in business and strengthening client relationships for increased retention and satisfaction.
Sales and Marketing Manager
Reliance Home Comfort
06.2016 - 09.2017
- Led a team of 8 sales representatives in the Ottawa region, providing strategic direction, business planning, and sales coaching to drive success in the residential HVAC program.
- Managed sales budgets, including profit and loss accountability, recruitment, and full-cycle hiring.
- Developed and executed local market plans, optimized sales processes, and collaborated with Service Operations and Installation Teams to maximize opportunities.
- Oversaw financial activities such as expense tracking, invoicing, and accounts receivable.
Facility Services & Uniform Representative
CINTAS
12.2013 - 06.2016
- Ranked in the top 4% of company-wide facility services sales representatives, earning FY15 President's Club status.
- Consistently exceeded quarterly targets, receiving Q1–Q4 Summit Awards, Q2 Product Line Award (Top 10 in chemical sales), and Q2 Eastern Canada Championship MVP for highest sales volume.
- Inducted into Captain's Club, leading recruitment, team training, and product launches.
- Drove sales growth through lead generation, cold calling, business intelligence, and product presentations.
- Promoted to Uniform Sales Representative for FY16 and enhanced customer satisfaction by effectively resolving complaints.
Education
B.A. - English
Siena College
Loudonville, NY05.2008
Academic Diploma -
Hillcrest High School
Ottawa, Ontario07.2004
Skills
- Sales Performance Coaching
- Effective Negotiation Skills
- Relationship Development
- Business Growth Strategies
- Business development
Highlights Of Qualifications
Proven Sales Track Record:
- FY24 Top 5% of organization and #1 in Surgical Division.
- Achieved 131% YOY territory growth.
- President's Club recipient (Top 4% of company).
- Q1–Q4 Summit Award recipient & Q2 Product Line Champion (Top 10% in chemical sales).
- Q2 Eastern Canada Championship MVP – highest sales volume.
Communication & Public Speaking:
- Corporate RBS phone block champion (2015 & 2016).
- 15 years of B2B/B2C sales and customer interactions.
- Strong writing skills (3.5 GPA, B.A. in English).
- Experienced in media releases, marketing content, and website development.
Leadership & Teamwork:
- Managed and coached a team of 8 sales representatives, overseeing hiring and training.
- Captain's Club Inductee – led new hire coaching and product training.
- Second line in hiring process – candidate screening and onboarding.
- Former NCAA Division 1 athlete, demonstrating teamwork, discipline, and resilience.
Problem Solving & Business Development:
- 15 years of corporate and face-to-face B2B sales.
- Led CRM & Business Analytics upgrades in Salesforce & Power BI.
- Developed and executed strategic sales and market growth initiatives.
Technology & Software Proficiency:
- Assisted in CRM & Business Analytics platform launches (Salesforce, Power BI, Microsoft Teams).
- Daily use of Microsoft Office Suite, PowerPoint, and CRM tools.
Work Ethic & Competitive Edge:
- Awarded academic & athletic scholarship, balancing rigorous sports and academics.
- Played NCAA Division 1 Baseball (Siena Saints, 5 years) – strong time management and leadership under pressure.
Accomplishments Interests Volunteer Activities
- Received academic and athletic scholarship through community achievements to attend Siena College in NY state, with academic an average exceeding 96%
- Played NCAA Division 1 Baseball for Siena Saints for 5 years as pitcher (2005-2010), was top prospect for Major Leagues prior to elbow injury
- Named to MAAC All-Tournament Team, tabbed MAAC Pitcher of the Week (05/2008), named to 2009 MAAC All-Academic team with a GPA of 3.23
- Played invite-only summer baseball teams, Torrington Twisters and Athens Pirates, where volunteered to mentored local children and teach them fundamental skills
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Senior Sales Manager Canada
Canadian Hospital Specialties (CHS)
06.2023 - Current
Sales Account Manager - Eastern Ontario
Stryker
04.2021 - 05.2023
Area Sales Manager - Ontario, Quebec, Maritimes
Cutera, Inc.
10.2017 - 03.2021
Sales and Marketing Manager
Reliance Home Comfort
06.2016 - 09.2017
Facility Services & Uniform Representative
CINTAS
12.2013 - 06.2016
Academic Diploma -
Hillcrest High School
B.A. - English
Siena College
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