Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Craig Boucher

Summary

CONTACT Focused professional with experience in customer service, maintenance scheduling and documentation. Frequently praised as efficient by peers, I can be relied upon to help your company achieve its goals. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the role at your company. Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

28
28
years of professional experience

Work History

Operations Manager

Sarnia Turf
Sarnia, ON
08.2022 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Reviewed shift reports to understand current numbers and trends.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.

Turf Care Manager

J.D. Lawn Service
Sarnia, ON
02.2020 - 07.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

General Manager

Weed Man Sarnia
Sarnia, ON
02.1995 - 01.2020
  • Defined strategy and trained staff to manage day-to-day business operations
  • Applied herbicides and insecticides to address and reduce infestations
  • Adhered to safety protocols to and manufacturer instructions for equipment operation
  • Mulched and aerated lawns to promote and sustain growth.
  • Hired skilled personnel to handle challenges and obligations of business
  • Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.

Education

Bachelor Of Arts (B.A - Psychology and Phys. Ed

Wilfrid Laurier University

Skills

  • Advanced
  • ADDITIONAL SKILLS
  • Employee Recruitment and Hiring
  • Employee Work Scheduling
  • Employee Training Program
  • Continuous Development
  • Client Requirements
  • Identifying Risks

Timeline

Operations Manager

Sarnia Turf
08.2022 - Current

Turf Care Manager

J.D. Lawn Service
02.2020 - 07.2022

General Manager

Weed Man Sarnia
02.1995 - 01.2020

Bachelor Of Arts (B.A - Psychology and Phys. Ed

Wilfrid Laurier University
Craig Boucher