Christopher P. Hauk
Real Estate Development & Life Insurance Agent
Nanaimo,BC
Summary
Results-oriented Life, Health & Wealth Insurance Agent providing tailored solutions suiting individual coverage needs. Demonstrates comprehensive understanding of insurance policies and regulations with informed recommendations for appropriate protection options. Passionate cultivator of loyal customer relationships and organizational service quality. Focused and analytical with passion for client satisfaction and team goal achievement. Results-driven professional providing customers with tailored solutions to meet needs. Successfully establishing relationships with customers and delivering quality service. An energetic individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Life, Health & Wealth Advisor
Globe Life - American Income Life: AO
2023.04 - Current
- Negotiated favorable terms for policyholders during the underwriting process based on individual circumstances.
- Resolved customer inquiries promptly, ensuring positive experiences and maintaining client retention rates.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Assisted in the development of marketing materials, increasing brand visibility and attracting new clientele.
- Utilized CRM systems effectively for tracking leads, managing contacts, and optimizing sales strategies.
Marina Operations Manager
The West Coast Fishing Club
2022.03 - 2022.09
- Streamlined marina operations for improved efficiency through regular evaluation of staff performance and updating procedural manuals.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw marina staff and maintained efficiency in fast-paced environment.
- Conducted research and analysis of market trends to determine potential opportunities for growth.
- Fostered a positive work environment by recognizing employee achievements and maintaining open communication channels allowing concerns to be addressed promptly.
- Assisted clients in their boating needs by coordinating slip reservations or offering guidance on local attractions or activities suitable for water enthusiasts.
- Provided ongoing training opportunities for employees to enhance their skills in customer service, boat handling techniques, safety procedures among others.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Increased marina revenue by implementing effective marketing strategies and promoting available services.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Development Manager, Sales Manager, Excavator Op.
Elk Ridge Estates
2021.04 - 2021.08
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Cultivated interpersonal skills by building positive relationships with others.
- Contributed to environmental sustainability initiatives through responsible soil management and erosion control practices.
- Streamlined workflow processes through effective coordination with supervisors regarding daily activity plans and priorities.
- Performed repairs on excavator engines, hydraulic hoses etc.
- Facilitated timely completion of excavation projects by strictly adhering to established guidelines and schedules.
- Expedited project timelines by skillfully navigating tight spaces with large equipment, minimizing delays due to difficult site conditions.
- Fostered positive relationships with vendors such as photographers, home inspectors, appraisers for streamlined collaboration on multiple projects.
- Developed and deployed marketing collateral to promote properties and drive sales.
Co-Owner, Project Manager
Railtown Craft
2017.08 - 2021.04
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Supervised construction teams to maintain productivity and quality of work.
- Negotiated labor contracts with general contractors and subcontractors.
- Verified completed projects met approved time, quality, and cost estimates.
- Prepared detailed project estimates and reports for review.
- Prepared and managed project budgets to accurately track costs and expenses.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Optimized resource allocation by closely monitoring project budgets and adjusting workforce as needed.
- Demonstrated commitment to environmental sustainability through promotion of green building practices and careful consideration of material sourcing.
General Project Manager
Tallus Developments Ltd. & Ryser Developments Ltd.
2016.01 - 2017.08
- Monitored project progress, identified risks and took corrective action as needed.
- Established effective change management processes to accommodate evolving requirements or constraints within projects.
- Maintained open communication by presenting regular updates on project status to Board of Directors.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Skillfully negotiated contracts with vendors, suppliers, or other third parties to secure favorable terms for the company''s projects.
- Achieved project success by effectively managing resources, budgets, and timelines.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Managed multiple concurrent projects while prioritizing tasks based on deadlines and resource availability.
- Managed projects from procurement to commission.
- Maintained strict adherence to industry standards and regulatory guidelines throughout each project phase.
- Developed and initiated projects, managed costs, and monitored performance.
- Championed the adoption of new technologies or methodologies within the organization to boost project efficiencies and outcomes.
- Ensured timely completion of projects with thorough planning and proactive risk management strategies.
- Provided clear direction to team members through well-defined project scopes and objectives.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Planned, designed, and scheduled phases for large projects.
- Led successful project completions, consistently meeting or exceeding client expectations.
- Improved communication among team members by implementing collaboration tools and regular meetings.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Implemented best practices in project management to enhance overall performance and productivity.
- Developed strong relationships with clients by maintaining open lines of communication and providing consistent progress updates.
- Developed and implemented project plans and budgets to ensure successful execution.
- Negotiated and managed third-party contracts related to project deliverables.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Prepared and submitted project invoices for review and approval.
- Provided detailed project status updates to stakeholders and executive management.
Development Coordinator/Assistant Development Manager
Vesta Properties Ltd.
2014.02 - 2016.01
- Contributed to successful project completion by coordinating with various teams, including architects, engineers, and contractors.
- Reduced risks associated with project execution by conducting thorough feasibility studies before initiating work onsite.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Maintained organized records of all development-related documents, ensuring easy access during audits or reviews.
- Kept abreast of industry news and developments, participating in relevant conferences and workshops to enhance professional knowledge.
- Supported the development team in achieving revenue targets through consistent client follow-up and relationship building efforts.
- Expedited permit approval processes by effectively liaising with local authorities and addressing any concerns or issues.
- Managed 1-5 individual projects simultaneously for product lifecycle development.
- Monitored resource allocation, budget development and personnel recruitment for multiple development projects.
- Provided valuable insights into market trends and competitor activities, aiding in strategic decision-making processes for future projects.
Commercial Real Estate Broker
Klein Group, Royal LePage
2011.09 - 2014.02
- Guided clients through complex transactions, ensuring clear communication and timely resolution of issues.
- Assisted clients with obtaining financing by connecting them with reliable lenders and financial institutions.
- Generated leads and qualified prospects, facilitating smooth property transactions.
- Monitored contract execution to verify complete fulfillment of terms.
- Evaluated properties for potential salability and pricing.
- Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
- Leveraged extensive knowledge of local zoning regulations to advise clients on potential development opportunities.
- Cultivated strong relationships with agents, lenders and title companies.
- Organized and hosted successful open house events for commercial properties, resulting in multiple offers and faster closings.
- Built a strong reputation for integrity, professionalism, and dedication to client success, leading to increased referrals and repeat business.
- Developed strong relationships with local businesses and property owners, leading to a higher number of exclusive listings.
- Created customized marketing strategies for individual properties, resulting in increased visibility and interest among prospective buyers or tenants.
- Expanded professional network through active participation in industry events, increasing referral opportunities.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Partnered with other brokers on co-listing agreements where appropriate, fostering collaboration within the industry while maximizing exposure for listed properties.
- Successfully closed deals by skillfully navigating negotiations between buyers, sellers, tenants, and landlords.
Sales Consultant
Dilworth Quality Homes
2010.05 - 2010.09
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Generated new leads through networking and attending industry events.
- Developed and implemented sales strategies to increase profits.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Collaborated with cross-functional teams to identify and address customer needs.
Education
DULE (Diploma in Urban Land Economics) - Specializing in Real Estate Development
University of British Columbia
Vancouver, BCDiploma in Marketing, Management Pro. Real Estate - Sales, Marketing & Real Estate
British Columbia Institute of Technology
Burnaby, BCHLLQP - Life Insurance, Seg. Funds & Annuities
Camosun College
Victoria, BC2023
Skills
- Underwriting guidelines
- Risk Assessment
- Business Development
- Loss Prevention
- Policy analysis
- Application Review
- Claims Management
- Quote Preparation
- Sales Support
- Policy renewal
- Agent support
- Networking
- Organizational Skills
- Supervision and leadership
- Task Prioritization
- Excellent Communication
- Friendly, Positive Attitude
- Policy Development
Certification
- Real Estate Trading Services Course: Real Estate Sales License & Broker Designation
- HLLQP (Harmonized Life License Qualification Program): Life Insurance & Investment
- Experienced Excavator Operator: Land Development, Oil & Gas, Landscaping, Logging
- Petroleum Safety Training (PST 2): Oil & Gas
- Ground Disturbance for Supervisors (Level 1 & 2): Land Development, Oil & Gas
- Pipeline Construction Safety Training (PCST): Oil & Gas
- Forklift Operators Ticket: Construction
- CAODC Transportation of Dangerous Goods: Oil & Gas
- WHMIS: Oil & Gas
- BP Canada Energy Company Level 1 Indoctrination: Oil & Gas
- H2S Alive: Oil & Gas
- Occupational First Aid Levels 1&2: Oil & Gas
- PCOC (Pleasure craft Operator Card): Recreation, Professional Sport Fishing
Passionate About
Fishing, Boating, Traveling, Camping & Exploring New Lakes, Rivers & Oceans Everywhere I Go!
Languages
English
Native or Bilingual
Certificates
Experienced Excavator Operator: Land Development, Oil & Gas, Landscaping, Logging
Petroleum Safety Training (PST 2): Oil & Gas
Ground Disturbance for Supervisors (Level 1 & 2): Land Development, Oil & Gas
Pipeline Construction Safety Training (PCST): Oil & Gas
Forklift Operators Ticket: Construction
CAODC Transportation of Dangerous Goods: Oil & Gas
WHIMIS: Oil & Gas
BP Canada Energy Company Level 1 Indoctrination: Oil & Gas
H2S Alive: Oil & Gas
Occupational First Aid Levels 1&2: Oil & Gas
PCOC (Pleasure craft Operator Certificate): Recreation, Professional Sport Fishing
Additional Information
Skills - Professional Qualities:
- Land Acquisition (Pro Forma & Feasibility)
- Real Estate Development Planning & Management
- Development Applications & Permits
- Creating & Maintaining Project Budgets & Schedules
- Professional Consultant Teams Management
- Interpreting Real Estate Market Trends
- Residential & Commercial Construction Principles & Process
- Building & Maintaining Relationships
- Property Management Expertise
- Residential & Commercial Real Estate Appraisal
- Well Organized & Meticulous
- Attention To Detail, Yet Eficient
- Proficiency With: MS Office Suite (Word, Excel & PowerPoint), MS Project, GIS Mapping, Adobe Suite (Photoshop, In-Design Etc.), Mobile Real Estate Management & Construction Applications
- Dedicated To Professional Excellence & Building A Long Term Career
- Energetic & Driven
- Strong verbal and written communication
- Strong computer skills (Mac & PC)
- Sales & Marketing expertise
- Commercial & residential leasing expertise
Timeline
Licensed Life, Health & Wealth Advisor
Globe Life - American Income Life: AO
2023.04 - Current
Marina Operations Manager
The West Coast Fishing Club
2022.03 - 2022.09
Development Manager, Sales Manager, Excavator Op.
Elk Ridge Estates
2021.04 - 2021.08
Co-Owner, Project Manager
Railtown Craft
2017.08 - 2021.04
General Project Manager
Tallus Developments Ltd. & Ryser Developments Ltd.
2016.01 - 2017.08
Development Coordinator/Assistant Development Manager
Vesta Properties Ltd.
2014.02 - 2016.01
Commercial Real Estate Broker
Klein Group, Royal LePage
2011.09 - 2014.02
Sales Consultant
Dilworth Quality Homes
2010.05 - 2010.09
DULE (Diploma in Urban Land Economics) - Specializing in Real Estate Development
University of British Columbia
Diploma in Marketing, Management Pro. Real Estate - Sales, Marketing & Real Estate
British Columbia Institute of Technology
HLLQP - Life Insurance, Seg. Funds & Annuities
Camosun College
- Real Estate Trading Services Course: Real Estate Sales License & Broker Designation
- HLLQP (Harmonized Life License Qualification Program): Life Insurance & Investment
- Experienced Excavator Operator: Land Development, Oil & Gas, Landscaping, Logging
- Petroleum Safety Training (PST 2): Oil & Gas
- Ground Disturbance for Supervisors (Level 1 & 2): Land Development, Oil & Gas
- Pipeline Construction Safety Training (PCST): Oil & Gas
- Forklift Operators Ticket: Construction
- CAODC Transportation of Dangerous Goods: Oil & Gas
- WHMIS: Oil & Gas
- BP Canada Energy Company Level 1 Indoctrination: Oil & Gas
- H2S Alive: Oil & Gas
- Occupational First Aid Levels 1&2: Oil & Gas
- PCOC (Pleasure craft Operator Card): Recreation, Professional Sport Fishing
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