Coy MacDonald
Calgary,AB
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Salon Owner/Operator
CoyHair
07.2014 - 06.2024
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
- Collaborated with local businesses on cross-promotional events that enhanced community engagement.
Educator
L'Oreal Professionnel
12.2017 - Current
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Monitored student progress and adjusted instruction to meet individual needs.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Led professional development workshops with up to 30 attendees, sharing innovative teaching strategies and techniques with peers.
Education
Applied Business Management Diploma - Business
SAIT
Calgary, ABNo Degree - Hairstyling
Del Mar Colegel
Calgary, AB05-2008
Skills
- Staff management
- Employee training
- Health and safety
- Appointment scheduling
- Customer service
- Business management
- Decision-making
- Inventory control
- Goal setting
- Payroll administration and timekeeping
- Operations oversight
- Relationship building
- Resource allocation
Languages
English
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination and my own local city
Timeline
Educator
L'Oreal Professionnel
12.2017 - Current
Salon Owner/Operator
CoyHair
07.2014 - 06.2024
Applied Business Management Diploma - Business
SAIT
No Degree - Hairstyling
Del Mar Colegel
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