Courtny Dykeman
Edmonton,Canada
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
Work History
Esthetician
Filippos hair and body
Edmonton, AB, Canada
07.2020 - 08.2022
- My duties include:
- Waxing - i have a certificate in waxing
- I am very familiar with hard wax and strip wax
- I have done multiple bikini waxes, Brazilians, mens back waxing etc so i am very comfortable with approaching these type of waxes
- Lash extensions - i offer Classic, Hybrid and volume
- I have been lashing for 4 years
- Tinting - i offer eyebrow and lash tint
- Lash lifts
- Brow lamination
- Receptionist
- Manicure
- Pedicure
- I do my own scheduling, marketing, social networking and inventory
- I work well under pressure and know how to multitask under stress situations, if need be
Cashier/Cook
Five guys burgers & fries
01.2016 - 07.2018
- My responsibilities as the cashier were to take customers orders and handle the tips after store hours
- My responsibilities as the cook where to prep/precook all ingredients needed for the days service and to put patties on the grill when called out
- I would also do detail cleaning after the store closed
Dental Receptionist
Enjoy dental
Edmonton, AB, Canada
09.2019 - 10.2020
- My position as a Dental receptionist consists of:
- Greeting patients upon arrival
- Use Gold
- Admitting patients upon arrival
- Seating patients in the appropriate room for their service
- Calling patients to book their annual cleaning and check-up for cavities
- Booking patients for future appointments after there services
- Calling insurance companies for coverage breakdowns, eligibility etc
- Scanning important info into the patients file
- Finding/organizing files for the day
- Reminder calls for day before and day of
- Confirm appointments
- Process charges to patients
Sales Associate
Things Engraved Inc
Edmonton, AB, Canada
05.2018 - 08.2019
- Working as a sales associate my responsibilities include
- Helping customer's customize their gifts
- Providing above and beyond customer service
- Closing the kiosk (counting the till, organizing receipts, preparing the deposit and setting the alarm)
- Answering the phone
- Inventory/stock
Sales Associate
The Shoe Company
Edmonton, AB, Canada
04.2015 - 05.2018
- Working as a Sales associate my responsibilities included
- Greeting every customer that walked in the store
- To provide the stores sales and promotions to customers
- Cashier
- Provide overall excellent customer service
Cashier/Customer Service
Mc Donald's
Edmonton, AB
01.2013 - 02.2015
- My responsibilities as the cashier were to sell gift card/promotions, upsell meals, and take customers orders
- Cleaned the lobby every two hours; mopped and wiped down tables/chairs
- Also prepped orders for drive thru, excepted customer orders through drive thru while excepting payment from another customer
Education
Diploma - Professional Advanced aesthetics
Eveline Charles academy
Edmonton, AB01.2018
High school or equivalent -
M.e Lazerte High school
Canada01.2014
Skills
- Receptionist
- Scheduling
- Inventory
- Retail Sales
- Upselling
- Front Desk
- Sales Expertise
- Employee Training
- Client Intakes
- Skincare Services
- Hair Removal
- Marketing and Promotions
- Schedule Management
- Clean Equipment
- Sanitization
- Outgoing
- Multitasking
- Great Communication
- Cash handling
- Work well under pressure
- Fast pace worker
- Organized
- Meet customers' needs and requests
Languages
English
Professional Working
Additionalinformation
I communicate really well with my co-workers and suggest information to them if they seem less informed. I am a team player, love working in groups to solve situations in our workplace. I try to get along with all of my employers to create a welcoming working environment., References available upon request
Timeline
Esthetician
Filippos hair and body
07.2020 - 08.2022
Dental Receptionist
Enjoy dental
09.2019 - 10.2020
Sales Associate
Things Engraved Inc
05.2018 - 08.2019
Cashier/Cook
Five guys burgers & fries
01.2016 - 07.2018
Sales Associate
The Shoe Company
04.2015 - 05.2018
Cashier/Customer Service
Mc Donald's
01.2013 - 02.2015
Diploma - Professional Advanced aesthetics
Eveline Charles academy
High school or equivalent -
M.e Lazerte High school