Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.
Hi, I’m
Courtney Lee Duchesne Bloom
Waitress
Mildmay,ON
Summary
Overview
7
years of professional experience
1
Certification
Work History
Ceadar Rail Restaurant (Seasonal)
Cashier/Customer Service
04.2023 - 09.2024
Job overview
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Followed procedures for safe food preparation, assembly, and presentation
- Built loyal clientele through friendly interactions and consistent appreciation
- Resolved complaints promptly and professionally
- Took initiative to find extra tasks when scheduled duties were completed
- Kept a clean and safe work environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Chucks Roadhouse Bar and Grill
Waitress/Server
06.2022 - 01.2024
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Circle K / Mac's Convenience Store
Cashier
01.2022 - 08.2022
Job overview
- Greeted customers in a friendly manner
- Ringed up sales and collected payments using POS system
- Answered customer questions and provided information on products and services
- Ensured all items purchased were correctly scanned and priced
- Handled product returns and exchanges
- Managed the cash register, including taking in cash, giving change, and counting the till
- Maintained a clean and organized workspace
- Followed all safety and security procedures
- Ensured compliance with all store policies and regulations
- Stocked shelves and coolers with merchandise
- Addressed customer complaints in a professional manner
- Monitored the store for shoplifters and reported any suspicious activity.
The Smokin' Pig
Waitress/Server (Seasonal)
04.2021 - 05.2022
Job overview
- Provided exceptional service to a high volume of guests on a daily basis
- Operated POS terminals to input orders, split bills, and process orders
- Displayed enthusiasm and knowledge of menu items and products
- Greeted customers, answered questions, and made recommendations to increase profit
- Checked with guests to determine satisfaction of meals, promptly taking action to correct problems
- Communicated with staff to achieve the satisfaction of guests and preparation of food
- Completed opening and closing cleaning duties by sweeping, mopping, and wiping down tables
- Trained new employees on restaurant procedures and techniques
- Developed rapport with guests and assisted in generating repeat business
- Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements
- Explained menu items, describing cooking methods and ingredients upon request
- Stocked service areas with supply during slow service
- Circulated throughout the restaurant to assess and address guests' needs, effectively prioritizing tasks during peak hours.
Education
BWDSBBluewater, ON
High school diploma
06.2024
University Overview
Skills
- Outstanding Communication Skills
- Willingness to learn
- Food safety understanding
- Allergy awareness
- Order Taking
- Basic Math
- Upselling
- Bartending
- Strong multitasking
- Greeting guests
- Team Collaboration
- Accurate money handling
Certification
- Ontario Smart Serve, 03/01/19, Present
- Basic WHMIS Training, Present
- FoodSafe Level 1, 11/01/22, Present
- Safe Food Handling, 11/01/22, Present
- Emergency First Aid, Present
- Standard First Aid and CPR, 2016, Present
Languages
English
Advanced
Additionalinformation - Hobbiesandinterests
Additionalinformation - Hobbiesandinterests
- Volunteering offering compassionate and non-judgmental support to individuals in crisis, actively listening and providing emotional assistance to callers in need and preventing overdose
- Baseball
- Cooking, baking and eating
Timeline
Cashier/Customer Service
Ceadar Rail Restaurant (Seasonal)
04.2023 - 09.2024
Waitress/Server
Chucks Roadhouse Bar and Grill
06.2022 - 01.2024
Cashier
Circle K / Mac's Convenience Store
01.2022 - 08.2022
Waitress/Server (Seasonal)
The Smokin' Pig
04.2021 - 05.2022
BWDSB
High school diploma
- Ontario Smart Serve, 03/01/19, Present
- Basic WHMIS Training, Present
- FoodSafe Level 1, 11/01/22, Present
- Safe Food Handling, 11/01/22, Present
- Emergency First Aid, Present
- Standard First Aid and CPR, 2016, Present
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