Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Lee Duchesne Bloom

Millgrove,ON

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work History

Bartender

Splittsville
Guelph, Ontario
09.2025 - Current
  • Mixed and served a variety of cocktails and beverages to customers.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Engaged with customers to create a friendly and welcoming atmosphere.
  • Processed customer payments efficiently using POS systems.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Collaborated with kitchen staff to ensure timely service of food and drinks.

Cashier

Cedar Rail Drive-In Restaurant
Harriston, Ontario
04.2023 - 09.2024
  • Operated cash register and processed customer transactions efficiently.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Maintained cleanliness and organization of the front counter and dining area.
  • Assisted in training new cashiers on register operations and customer interactions.
  • Handled cash drawer, balancing it accurately at the end of each shift.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.

Waitress

Chucks Roadhouse Bar & Grill
Hanover, Ontario
06.2022 - 01.2024
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took and processed food and beverage orders accurately and efficiently.
  • Assisted with menu recommendations to enhance guest dining experiences.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Organized take-out orders efficiently according to customer requests.
  • Bussed tables as needed during peak hours.
  • Replenished beverages when necessary.
  • Communicated daily specials to customers.
  • Served alcoholic beverages responsibly in accordance with state laws.

Education

General Arts & Science

Fanshawe College of Applied Arts And Technology
London, Ontario
12.2024 - 02.2026

Blue Water District
Bluewater, ON

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Time management
  • Menu knowledge
  • Bar service preparation
  • Service-oriented mindset
  • Cash and credit transactions
  • Identification verification

Certification

  • Smart Serve Certified (2021)
  • First Aid & CPR

Timeline

Bartender

Splittsville
09.2025 - Current

General Arts & Science

Fanshawe College of Applied Arts And Technology
12.2024 - 02.2026

Cashier

Cedar Rail Drive-In Restaurant
04.2023 - 09.2024

Waitress

Chucks Roadhouse Bar & Grill
06.2022 - 01.2024

Blue Water District
Courtney Lee Duchesne Bloom