Courtney Yan
Burnaby,BC
Summary
I am a creative marketer, content creator, and aspiring copywriter currently pursuing the New Media Design and Web Development Diploma at BCIT. I am skilled in crafting engaging digital content, developing marketing strategies, and delivering impactful messaging to drive brand awareness and user engagement. I am proficient in leveraging design to create compelling user experiences and support business objectives.
Overview
8
8
years of professional experience
Work History
Freelance Writer
BCIT Link Magazine
Burnaby, BC
09.2024 - Current
- Performed thorough research on assigned topics to produce well-informed, reliable, and persuasive content.
- Crafted engaging blog narratives to captivate students while effectively conveying the necessary tools and resources.
- Crafted educational articles to captivate a wide audience.
Executive Assistant
Lam Beverages
Burnaby, British Columbia
04.2022 - 02.2023
- Create, design, and edit social media content for platforms like Instagram, Facebook, TikTok, and Pinterest using Canva, InDesign, and Photoshop to maintain a consistent posting schedule and strengthen brand presence.
- Provide exceptional client care while managing communication with customers, influencers, and brand ambassadors to enhance engagement and brand loyalty.
- Support upcoming marketing initiatives through innovative content strategies, e-newsletters, email marketing, and promotional materials.
- Manage orders through Shopify and ensure seamless workflows while maintaining high-quality standards for website content and functionality.
Medical Office Assistant
BodaHealth
Vancouver, British Columbia
07.2017 - 04.2022
- Maintain the clinic's Instagram page by designing engaging content, interacting with users, and building an active online presence to support clinic growth.
- Manage patient appointments efficiently through phone, online bookings, and the Jane App, optimizing schedules and providing seamless experiences.
- Handle direct billing and follow up on insurance coverage, ensuring timely and accurate claims for client convenience.
Education
New Media Design And Web Development | Diploma
British Columbia Institute of Technology
Vancouver, BC09-2025
Copywriting
Udemy
01-2025
Bachelor of Arts - Health Sciences
Simon Fraser University
Burnaby, BC10-2017
Skills
- Branding
- Marketing
- Digital Marketing
- Social Media
- Content creation
- Copywriting
- UX Writing
- UX Research
- Usability Testing
- Information Architecture
- Wireframing
- Prototyping
Timeline
Freelance Writer
BCIT Link Magazine
09.2024 - Current
Executive Assistant
Lam Beverages
04.2022 - 02.2023
Medical Office Assistant
BodaHealth
07.2017 - 04.2022
New Media Design And Web Development | Diploma
British Columbia Institute of Technology
Copywriting
Udemy
Bachelor of Arts - Health Sciences
Simon Fraser University
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