Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Wood

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent patient care.

Overview

9
9
years of professional experience

Work History

Registered Nurse

AHS
03.2023 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
  • Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
  • Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
  • Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
  • Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers (trained in connect care).
  • Reduced wait times by swiftly completing documentation and communicating effectively with medical staff.
  • Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.


Registered Nurse

AHS
10.2015 - 03.2023
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Managed care from admission to discharge.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Managed caseload of up to 12 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
  • Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
  • Delegated assignments while providing supervision for the support staff while being the charge nurse of the unit.

Registered Nurse

Hines Health
09.2020 - 01.2022
  • Maintained detailed records of employee health data, ensuring compliance with privacy regulations and facilitating data-driven decision making on workplace wellness initiatives.
  • Improved employee health by implementing comprehensive wellness programs and initiatives.
  • Facilitated communication between employees and management regarding occupational health concerns, promoting an open dialogue around workplace safety issues.
  • Developed return-to-work plans tailored to individual needs that expedited recovery time after illness or injury.
  • Educated all employees on flu/COVID-19 symptoms, illness prevention, benefits of good hygiene and smoking cessation programs.
  • Provided guidance on proper use of personal protective equipment, significantly reducing the risk of exposure to COVID-19.
  • Observed and documented symptoms of COVID-19 to understand and track and prevent the rapidly changing Illness.

Registered Nurse

AHS
05.2015 - 10.2015
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Monitored patient reactions after administering medications and IV therapies.
  • Performed phlebotomy procedures
  • Assisting with surgical team during endoscopic and minor surgery procedures: providing care before, during, and after the procedure; and educating patients about treatment.
  • Assessed and treated patients with complex wounds, ostomies or continence conditions.

Education

Bachelor in Nursing - Nursing

Mount Royal University
Calgary, AB
04.2015

Skills

  • Medication and IV administration
  • Medication Administration
  • Direct Patient Care
  • Patient Assessments
  • Strong Clinical Judgment
  • Compassion and Empathy

Timeline

Registered Nurse

AHS
03.2023 - Current

Registered Nurse

Hines Health
09.2020 - 01.2022

Registered Nurse

AHS
10.2015 - 03.2023

Registered Nurse

AHS
05.2015 - 10.2015

Bachelor in Nursing - Nursing

Mount Royal University
Courtney Wood