Courtney Wood
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent patient care.
Overview
9
9
years of professional experience
Work History
Registered Nurse
AHS
03.2023 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
- Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
- Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers (trained in connect care).
- Reduced wait times by swiftly completing documentation and communicating effectively with medical staff.
- Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.
Registered Nurse
AHS
10.2015 - 03.2023
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Managed caseload of up to 12 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
- Delegated assignments while providing supervision for the support staff while being the charge nurse of the unit.
Registered Nurse
Hines Health
09.2020 - 01.2022
- Maintained detailed records of employee health data, ensuring compliance with privacy regulations and facilitating data-driven decision making on workplace wellness initiatives.
- Improved employee health by implementing comprehensive wellness programs and initiatives.
- Facilitated communication between employees and management regarding occupational health concerns, promoting an open dialogue around workplace safety issues.
- Developed return-to-work plans tailored to individual needs that expedited recovery time after illness or injury.
- Educated all employees on flu/COVID-19 symptoms, illness prevention, benefits of good hygiene and smoking cessation programs.
- Provided guidance on proper use of personal protective equipment, significantly reducing the risk of exposure to COVID-19.
- Observed and documented symptoms of COVID-19 to understand and track and prevent the rapidly changing Illness.
Registered Nurse
AHS
05.2015 - 10.2015
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Monitored patient reactions after administering medications and IV therapies.
- Performed phlebotomy procedures
- Assisting with surgical team during endoscopic and minor surgery procedures: providing care before, during, and after the procedure; and educating patients about treatment.
- Assessed and treated patients with complex wounds, ostomies or continence conditions.
Education
Bachelor in Nursing - Nursing
Mount Royal University
Calgary, AB04.2015
Skills
- Medication and IV administration
- Medication Administration
- Direct Patient Care
- Patient Assessments
- Strong Clinical Judgment
- Compassion and Empathy
Timeline
Registered Nurse
AHS
03.2023 - Current
Registered Nurse
Hines Health
09.2020 - 01.2022
Registered Nurse
AHS
10.2015 - 03.2023
Registered Nurse
AHS
05.2015 - 10.2015
Bachelor in Nursing - Nursing
Mount Royal University