Courtney Wise
Ajax,Canada
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Reception
Hands in Demand Massage Therapy
09.2024 - Current
- Greet clients as they come into the clinic
- Process customer transactions, using JANE or POS machine
- Handle telephone calls
- Manage client appointments
- POS reconciliation, check that client forms are up to date, make reminder calls and emails to clients
- Help with keeping the clinic tidy and doing laundry
Camp Staff
Town of Ajax
06.2024 - 08.2024
- Monitored children at drop off, took attendance, checked campers lunches and helped with applying sunscreen
- Guided children to and from each activity
- Communicated with parents and answered questions regarding camp policies and activities
- Provided support services such as first aid treatments if necessary due to minor injuries
- Developed weekly lesson plans
- Utilized patience and understanding when dealing with challenging behaviour from campers
Cashier
FreshCo
04.2022 - 06.2024
- Processed cash, debit and credit transactions
- Followed safety protocols when handling money
- Handled customer complaints and inquiries in a courteous and efficient manner
- Informed customers of special promotions, loyalty programs and discounts
- Helped customers locate merchandise and answered questions about products
Placement Student
YMCA - Early Years Centre
02.2024 - 04.2024
- 7 week placement 5 days a week 8 hours per day Worked in the Early on program with babies, toddlers and parents
Placement Student
YMCA - Glengrove
09.2023 - 12.2023
- 12 week placement 2 days per week 8 hours per day Worked in the before and afterschool aged program as well as the daycare
Camp Staff
Camp Riverwood
07.2023 - 08.2023
- Coordinated and organized camp events
- Displayed enthusiasm and commitment towards providing a fun learning experience for the campers
- Addressed campers concerns and promptly resolved disputes
- Maintained positive relationships with parents and guardians through regular updates of their child's day at camp
Cashier
Home Depot
04.2021 - 08.2021
- Worked mostly in the Garden Centre
- Helped customers with stock inquiries
- Greeted customers as they came into the store
- Processed cash, credit and debit transactions
Cashier/Part Host
SkyZone
10.2017 - 03.2020
- Greet customers
- Receive and process payments by cash, credit card or debit
- Provide information to customers
- Greeted parents of Birthday child and went over all the needs of the party
- Organized kids as they arrived for the party
- Took the kids to the Trampoline for their party time and supervised as they jumped
- Set up party room and ordered food for the party
- Organized clean up after the party was over
Education
Educational Studies -
Ontario Tech University
Oshawa, Ontario12.2025
Early Childhood Education -
Durham College
Oshawa, Ontario05.2024
Psychology -
University of Ottawa
Ottawa, Ontario04.2022
GAP Year -
Blyth Academy
Whitby, Ontario04.2021
High School -
Ajax High School
Ajax, Ontario06.2020
Skills
- Customer Service
- Time Management
- Listening Skills
- Problem-solving skills
- Telephone Etiquette
- Verbal and written communication
- Conflict Management
Certification
- CPR - Level C
- Standard First Aid
- Vulnerable Sector Check
Volunteer Experience
- Placement Student, 02/01/24, 04/30/24, YMCA - Early Years Centre, Ajax, Ontario, 7 week placement, 5 days a week, 8 hours per day, Worked in the Early on program with babies, toddlers and parents.
- Placement Student, 09/01/23, 12/31/23, YMCA - Glengrove, Pickering, Ontario, 12 week placement, 2 days per week, 8 hours per day, Worked in the before and afterschool aged program as well as the daycare.
Timeline
Front Desk Reception
Hands in Demand Massage Therapy
09.2024 - Current
Camp Staff
Town of Ajax
06.2024 - 08.2024
Placement Student
YMCA - Early Years Centre
02.2024 - 04.2024
Placement Student
YMCA - Glengrove
09.2023 - 12.2023
Camp Staff
Camp Riverwood
07.2023 - 08.2023
Cashier
FreshCo
04.2022 - 06.2024
Cashier
Home Depot
04.2021 - 08.2021
Cashier/Part Host
SkyZone
10.2017 - 03.2020
Early Childhood Education -
Durham College
Psychology -
University of Ottawa
GAP Year -
Blyth Academy
High School -
Ajax High School
- CPR - Level C
- Standard First Aid
- Vulnerable Sector Check
Educational Studies -
Ontario Tech University
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