COURTNEY UGORJI
Lagos,Nigeria
Summary
Human Capital and resource professional adept at utilizing data analytics for strategic decision making. Proven track records in implementing data-driven HR solutions for recruitment. Proactive in identifying opportunities for process improvement and efficiency gains through data analytics. Committed to ongoing professional development to stay abreast of HR analytics trends and best practices.
Overview
6
6
years of professional experience
Work History
HR Generalist
Real Dominion Investments
12.2020 - Current
- Partnered with other teams across departments to conduct a comprehensive analysis of compensation and benefits packages, resulting in cost savings and increased employee satisfaction level
- Implemented an HR analytics dashboard that provided real-time insights into key HR metrics, resulting in more informed decision making by senior leaders
- Conducted a training section for HR staff on data analytics tools & techniques, empowering them to leverage on data in their day-to-day decision-making process.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Conducted thorough job analyses to create accurate job descriptions for various roles within the organization.
- Evaluated employee performance fairly using standardized metrics to foster a merit-based work environment.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
Learning And Development Officers
Real Dominion Investments
01.2019 - 11.2019
- Led the development of a leadership program, resulting in a 40% promotion rate
- Established a mentorship program fostering collaboration and engagement
- Developed customized training modules leading to a 50% increase in productivity.
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Employee Benefits Officers
Fidson Healthcare
01.2019 - 11.2019
- Assisted in developing and maintaining strong relationships with benefits providers, advocating for employees’ needs and resolving issues effectively
- Achieved an increase in employee satisfaction score by resolving complex benefits-related issues for employees timely and with empathy
- Developed and executed a wellness initiative that decreased healthcare cost by 20% and improved employee wellbeing.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
HR (intern)
Fidson Healthcare
08.2018 - 01.2019
- Assisting with recruitment activities and coordination
- Providing support in administering HR policies and procedures
- Assisting in maintaining HR records (electronic and otherwise)
- Contributing to the development/maintenance of HR information systems.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
Education
Bachelor of Science - Public Administration
Obafemi Awolowo University
Ile Ife, Osun State, Nigeria12.2017
Associate of Arts - Local Government Administration
Obafemi Awolowo University
Ile Ife, Osun State, Nigeria12.2012
Skills
- Human Resources Data analytics (PowerBi, Excel, MySql, Tableau, Python)
- Ability to build relationships and partner cross-functionally
- Strategic thinking
- Excellent IT skills
- Job Analysis
- Diversity and Inclusion
- Benefits Administration
- Talent Acquisition
- Recruitment and selection
- Workforce Planning
- Employee Retention
- Organizational Development
- Attendance Management
- HR policies and procedures
- HR analytics
- Strategic HR Planning
- Employee Relations Management
- Talent management
Websites
Languages
English
Native or Bilingual
Volunteer Experience
- Co-Founder, Tektrybe, 12/2023 - Present, Enabling individuals in transitioning into the tech industry, providing resources and mentorship, and networking opportunities.
- Ambassador, Firsttime mama, 02/2020 - Present, Supporting new mothers through pregnancy, childbirth, maternity, and toddler stages, offering guidance, resources, and encouragement throughout their journey.
Hobbies and Interests
- Artificial Intelligence
- Women Empowerment
- Community Development
Timeline
HR Generalist
Real Dominion Investments
12.2020 - Current
Learning And Development Officers
Real Dominion Investments
01.2019 - 11.2019
Employee Benefits Officers
Fidson Healthcare
01.2019 - 11.2019
HR (intern)
Fidson Healthcare
08.2018 - 01.2019
Bachelor of Science - Public Administration
Obafemi Awolowo University
Associate of Arts - Local Government Administration
Obafemi Awolowo University