Courtney Thompson

• Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
• Created dynamic learning environment that valued instructor and student interaction.
• Built strong rapport with students through class discussions and academic advisement.
• Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
• Enhanced student comprehension by utilizing a variety of teaching methods, including lectures, discussions, and group activities.
• Created syllabus and instructional plans for each class session in accord with stated course objectives.

ECG Testing: Perform and interpret electrocardiograms to monitor heart activity and detect abnormalities.

IV Insertion: Insert IV lines for contrast medium injections during diagnostic imaging procedures.

Patient Preparation & Monitoring: Prepare patients for procedures, ensuring comfort and safety; monitor vital signs throughout testing.

Equipment Maintenance: Calibrate and maintain diagnostic equipment, ensuring accurate test results and proper function.

• Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
• Collected and documented patient medical information such as blood pressure and weight.
• Enhanced patient care by efficiently managing medical records and coordinating appointments.
• Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
• Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
• Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
• Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
• Maintained up-to-date patient records with medical histories and test results.
• Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.

Perform Blood Collection: Draw blood samples from patients in various settings, including homes, clinics, and healthcare facilities.

ECG Testing: Perform and interpret electrocardiograms

Patient Interaction: Provide clear instructions and reassurance to patients to ensure comfort and cooperation during blood draws.

Specimen Handling & Transport: Safely label, package, and transport blood specimens to labs for testing, ensuring proper chain of custody.

Equipment Maintenance: Maintain and sterilize phlebotomy equipment and supplies to ensure safety and accuracy.

Patient Records Management: Accurately document patient information, procedures performed, and specimen details in medical records.

Compliance & Safety: Adhere to HIPAA guidelines and OSHA regulations to ensure patient confidentiality and safety.

Blood Pressure & Vital Signs Monitoring: Check and document patient vitals when required, prior to or after blood collection.

Customer Service: Handle inquiries, address patient concerns, and provide high-quality service in a mobile setting.