Courtney Therrien
Calgary
Summary
Dynamic floral designer with a proven track record at Whites Flowers, excelling in creating unique arrangements that elevate customer satisfaction. Skilled in floral consultations and flower arranging, I effectively managed inventory and streamlined order fulfillment, ensuring timely delivery while fostering strong customer relationships. Passionate about floral trends and dedicated to quality service.
Overview
2026
2026
years of professional experience
Work History
Floral Designer
Whites Flowers
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Imparted knowledge on plants and flowers to customers.
Auto Parts Handler
Auto Value
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Baker
Tim Hortons
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Warehouse Worker and Designer
The Flower Market
09.2019 - 04.2025
- Streamlined order processing through efficient picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by cross-checking pick lists with packed items.
- Managed incoming shipments by inspecting goods for quality control before storage.
- Consistently lifted materials weighing up to 50 pounds throughout daily operations.
- Maintained clean workspaces by enforcing strict housekeeping guidelines in all areas.
- Loaded, unloaded, and moved materials between storage and production areas.
- Processed large orders promptly, ensuring timely delivery of floral arrangements.
- Arranged floral bouquets and vase arrangements according to customer specifications.
Education
Certificate - Floral Design
Mount Royal University
Calgary, AB07-2015
Skills
- Floral shop assistance
- Sales and marketing
- Flower identification
- Floral consultations
- Flower arranging
- Floral arrangement techniques
- Order placement
- Hand tying bouquets
- Foam-based arrangements
- Floral trend awareness
Languages
English
Native or Bilingual
Timeline
Warehouse Worker and Designer
The Flower Market
09.2019 - 04.2025
Floral Designer
Whites Flowers
Auto Parts Handler
Auto Value
Baker
Tim Hortons
Certificate - Floral Design
Mount Royal University
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