Courtney Swartz
Waterloo,ON
Summary
Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cleaner
Kims Cleaning Service
01.2024 - Current
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Organized and used industrial cleaning products following strict safety procedures.
Baker/Supervisor
Tim Hortons
11.2015 - Current
- Resolved customer concerns with positive approach and constructive strategies.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Facilitated communication among team members to ensure smooth operations during peak hours.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed customer orders and payment transactions.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Deatiler
Wright Auto Sales
01.2012 - 03.2014
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Applied wax and sealants to exterior of vehicles and equipment.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
PSW
Coles Personal
01.2006 - 11.2009
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Completed regular check-ins and progress report for each client.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Education
Collage - Police Foundations
Trios Collage
Kitchener11.2022
Skills
New Employee Training
Customer Service
Kitchen Equipment Operation
Food Safety
Creative Thinking
Reliable and Responsible
Customer inquiries
Cash Handling
Order Taking
Team Collaboration
Sweeping and Mopping
Knowledge of cleaning products
Languages
English
Native or Bilingual
Certification
- FOOD SAFTEY-Training
- CPR AND FIRST AID Training
Timeline
Cleaner
Kims Cleaning Service
01.2024 - Current
Baker/Supervisor
Tim Hortons
11.2015 - Current
Deatiler
Wright Auto Sales
01.2012 - 03.2014
PSW
Coles Personal
01.2006 - 11.2009
Collage - Police Foundations
Trios Collage
Similar Profiles
Kim WallenderKim Wallender
Owner at Kims Cleaning ServiceOwner at Kims Cleaning Service
Dylan CarterDylan Carter
Cleaner at Kims Cleaning ServicesCleaner at Kims Cleaning Services
Kimberly CritesKimberly Crites
Business Owner at Kims Cleaning And PaintingBusiness Owner at Kims Cleaning And Painting