Courtney Spelrem
Overview
4
4
years of professional experience
Work History
Cashier
Town Of Ponoka
11.2021 - Current
- Greeted customers entering pool/arena and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Created customer profiles and maintained bookings for ice and pool rentals
- Used POS system to enter orders, process payments and issue receipts.
- Cleaned and maintained lobbies, offices, change rooms, bathrooms and other common areas.
Customer Service Associate
Mainstreet Hardware
06.2021 - 11.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained a clean environment as well as stocked shelves.
Dishwasher
Bob Ronnie Catering
09.2019 - 02.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by manager.
Education
High School Diploma -
Ponoka Secondary Campus
Ponoka, AB06.2023
Timeline
Cashier
Town Of Ponoka
11.2021 - Current
Customer Service Associate
Mainstreet Hardware
06.2021 - 11.2021
Dishwasher
Bob Ronnie Catering
09.2019 - 02.2020
High School Diploma -
Ponoka Secondary Campus