Summary
Overview
Work History
Education
Skills
Timeline
Generic
Courtney Smith

Courtney Smith

Sarnia,ON

Summary

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

Overview

11
11
years of professional experience

Work History

Apartment Maintenance Technician

Realstar Inc
Sarnia, ON
10.2019 - 04.2020
  • Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, carpentry
  • Inspected apartments for safety hazards and took corrective action when needed.
  • Maintained records of all maintenance activities to ensure accountability.
  • Installed new appliances in apartments upon request from tenants or landlords.
  • Coordinated with building owners regarding tenant requests for maintenance services.
  • Conducted regular inspections of the property to identify potential maintenance issues before they became serious problems.
  • Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
  • Replaced light bulbs and ceiling fans as requested by tenants or landlords.
  • Assisted with snow removal operations during winter months to ensure safe walkways around the property.
  • Installed smoke detectors in each unit per landlord instructions.
  • Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.

Supervisor

Tim Hortons
Sarnia
04.2015 - 07.2017
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Complied with company policies, objectives and communication goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.

Customer Service Representative

Marks Work Warehouse
Sarnia, Ontario
07.2014 - 12.2015
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Student

Vision Nursing Home
Sarnia
05.2009 - 05.2011
  • Assisted with patient transport throughout the hospital.
  • Assisted putting garments and towels away in bedrooms
  • Assisted the RN's in any other duties that I was qualified to do on shift.

Education

High School Diploma -

St. PATRICKS CATHLOIC HIGHSCHOOL
Sarnia
01-2020

Adult Learning Center Sarnia
Sarnia

Skills

  • Cleaning
  • Minor Repairs
  • Team Leadership
  • Computer Skills
  • Excellent Communication
  • Customer Service
  • Attention to Detail
  • Flexible Schedule
  • Tech-Savvy

Timeline

Apartment Maintenance Technician

Realstar Inc
10.2019 - 04.2020

Supervisor

Tim Hortons
04.2015 - 07.2017

Customer Service Representative

Marks Work Warehouse
07.2014 - 12.2015

Student

Vision Nursing Home
05.2009 - 05.2011

High School Diploma -

St. PATRICKS CATHLOIC HIGHSCHOOL

Adult Learning Center Sarnia

Similar Profiles

CREATE PROFILE
Courtney Smith