Courtney Ross
Almonte,ON
Summary
Dynamic professional with 15 years of experience in supporting individuals with mental and developmental challenges, notably at Mainstreet Community Services. Excelled in crisis management and program development, showcasing exceptional communication and multitasking skills. Proven track record in enhancing client engagement and well-being through innovative solutions and compassionate advocacy.
Overview
21
21
years of professional experience
Work History
Activity Lead-Floor Supervisor
Mainstreet Community Services
11.2021 - Current
Develop and implement daily in house activities and community involvement activities for young adults with autism at a day program.
Design specific programs to meet the diverse needs of our clients at day program.
Administering medication daily
Residential Counselor
Carebridge Community Support
03.2010 - 11.2021
Supported adults and youth with developmental and mental limitations live their best life in their community,
this includes teaching valuable life skills in their own home and taking them to medical appoitments and family visits etc.
After Hours Nursing Co-ordinator and Team Leader
ParaMed Home Health Care
08.2003 - 05.2009
Dealt with time sensitive health emergencies over the phone and scheduled nursing visits to clients in their own home. Also was a team leader offering support to team mates as well as problem solving and crisis management.
Education
Diploma - Personal Support Worker
Willis College
Smiths Falls, ON06.2010
High School Diploma -
Opeongo High School
Douglas, ON06.1995
Skills
I have been a front line support worker for 15 years I enjoy supporting people with various mental health and developmental challenges
I am an excellent communicator with an abundance of patience and thrive in busy and challenging environments
I am an active listener and am a natural advocator of the individuals I have supported over the years
I have excellent time management skills and can multitask with efficiency
Languages
English
Native or Bilingual
Timeline
Activity Lead-Floor Supervisor
Mainstreet Community Services
11.2021 - Current
Residential Counselor
Carebridge Community Support
03.2010 - 11.2021
After Hours Nursing Co-ordinator and Team Leader
ParaMed Home Health Care
08.2003 - 05.2009
Diploma - Personal Support Worker
Willis College
High School Diploma -
Opeongo High School
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