Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Modify Design Ltd.
10.2024 - Current
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Maintained payroll information by calculating, collecting, and entering data.
Updated employee files with new details such as changes in address or salary levels.
Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Processed new hire paperwork and documents.
Reconciled bank and payroll records routinely to verify accuracy.
Maintained confidentiality of employee records and payroll information.
Generated reports to track employee time and attendance.
Completed payroll accurately and timely to meet employee expectations.
Tracked employee vacation, sick and personal time.
Managed invoices, payments and deposits, maintaining accurate expenditure records.
Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
Reconciled bank statements and credit card accounts for accuracy and completeness.
Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
Processed employee and contractor expense reimbursements quickly.
Bartender
Tuna Blue Restaurant and Inn
07.2021 - Current
Greeted guests with a friendly and welcoming manner at all times
Delivered exceptional service in a high-volume environment, consistently receiving positive customer and wait staff feedback
Ability to manage the preparation and POS processing during peak shifts of300+ drink orders
Provided guests with flavor profiles on cocktails, wine and beer and recommended pairings with menu items
Crafted a diverse range of cocktails and drinks, maintaining high standards of presentation and quality that contributed to customer satisfaction and increased bar revenue
Collaborated with team members ensuring efficient workflow during peak hours
Maintained a clean and organized bar area, ensuring compliance with health and safety standards
Capability to handle difficult customers with grace and professionalism
Responsible for maintaining inventory and assisting with ordering bar supplies as needed
Managed bar float, handled cash and credit transactions accurately, balancing the end of each shift
Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
Real Estate Paralegal
Quackenbush Thomson Law
07.2019 - 05.2021
Independently open all new files, conduct review of agreements of purchase and sale, title and judgment searches for each transaction
Managed residential mortgage and refinancing files from inception, reviewed financial solicitor instructions including completion of request for funds, finalized reporting requirements
Attended to matters relating to due diligence, perfection of security on title for financing, preparation of ancillary transactional documentation and prescribed forms, attending with clients, finalizing accounts, trust balances
Maintained high standards and compliance requirements as prescribed by the Nova Scotia Barristers Society
Independently managed all residential files, purchase, and sale, from inception of file reporting requirements whilst ensuring compliance under the Land Titles Act
Drafted and prepared real estate documentation with comprehension adhering to strict timelines, attending with clients, obtaining client identification, managed clients and provided competent client service
Coordinated closings between buyers, sellers, lenders and other parties involved in the transaction
Real Estate Paralegal
Scotia Law Inc.
08.2017 - 07.2019
Independently open all new files, conduct review of agreements of purchase and sale, title and judgment searches for each transaction
Managed residential mortgage and refinancing files from inception, reviewed financial solicitor instructions including completion of request for funds, finalized reporting requirements
Attended to matters relating to due diligence, perfection of security on title for financing, preparation of ancillary transactional documentation and prescribed forms
Maintained high standards and compliance requirements as prescribed by the Nova Scotia Barristers Society
Attended to matters including conducting due diligence under the Land Titles Act and the Personal Property Security Act, review of Property Identification (PIDs)
Prepared objection letters, obtained and reported to the responsible counsel, title search, title deficiencies, results from the Personal Property Security Act, Bank Act, Property Online
Drafted and prepared real estate documentation with comprehension adhering to strict timelines, attending with clients, obtaining client identification, managed clients and provided competent client service
Requested and Obtained discharge statements and comfort letters, completing final solicitor reports to financial institutions, obtaining title insurance policies, attending to claims under title insurance; Interacted with clients, financial institutions, municipalities, land registry offices and title insurance companies
Receive funds from Clients and mortgagees, using PC Law
Disburse funds per instructions, through trust cheque, bank draft, and wire; Maintain and balance all Trust accounts for each client
Signing Authority on Trust Account
Commissioner of Oaths for Supreme Court of Nova Scotia
~ formerly Newton & Associates
Real Estate Paralegal
Shapiro Real Estate and Business Lawyers
04.2015 - 07.2017
Independently managed residential mortgage and refinancing files from inception, reviewed financial solicitor instructions including completion of request for funds, finalized reporting requirements
Personally managed both commercial real estate transactions and Residential Real Estate transactions from inception of file to reporting requirements with comprehension of the corporate due diligence, review and prepared corporate documentation such as resolutions, certificate of incumbency, review of corporate records, establish corporate signing authority and drafted opinion letters
Attended to matters relating to due diligence, perfection of security on title for financing, preparation of ancillary transactional documentation and prescribed forms, attending with clients, finalizing accounts, trust balances