Courtney Palcic
San Jose
Summary
Medical social work professional with proven track record in providing compassionate and effective support to patients and families. Leveraged experience to implement care plans that address both medical and psychosocial needs. Known for strong collaboration with healthcare teams and adaptability to changing circumstances, ensuring optimal patient care and support.
Overview
19
19
years of professional experience
Work History
Medical Social Worker
Bronson Hospital
12.2020 - Current
- Completed psychosocial evaluations and needs assessments.
- Reported to Adult Protective Services as a Mandated State Reporter
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
- Served as a liaison between hospices and external agencies such as hospitals or nursing homes to facilitate efficient patient transitions into hospice care settings.
VIRTUS Trainer
Archdiocese of Cincinnati
07.2015 - 05.2019
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Spearheaded public awareness campaigns, using various media channels to educate the community about the prevention of sexual and physical abuse and available resources for help.
- Hired, trained, and provided support to teachers and caregivers by delivering abuse prevention methods.
- Worked along side Child Protective Services, reported abuse and provided follow up care to families.
Support Group Facilitator
Parenting Plus
04.2011 - 06.2013
- Adapted facilitation techniques for virtual meetings when necessary, providing seamless online support group experiences for members in remote locations or during periods of social distancing.
- Evaluated the effectiveness of support group sessions by gathering feedback from participants, making adjustments as necessary for continuous improvement.
- Provided valuable resources for additional support, connecting members with relevant services and professionals when needed.
- Strengthened coping skills of participants through the introduction and practice of various stress management techniques.
Case Manager Supervisor
Agency on Aging
03.2006 - 01.2010
- Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
- Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.
- Collaborated with interdisciplinary teams to develop holistic care plans addressing all aspects of clients'' lives.
- Served as an advocate for clients'' rights, working diligently to ensure their voices were heard and respected throughout the case management process.
- Reduced caseload backlog by efficiently prioritizing cases and delegating tasks to appropriate staff members.
Education
Master of Social Work - Visual Impairment And Social Work
Florida State University
Tallahassee, FL01-2025
Bachelor of Science - Family Studies And Social Work
Miami University
Oxford, OH01-2004
Skills
- Grief Support Counseling
- Patient-Centered Dementia Care
- Mental health counseling
- Multicultural competence
- Palliative and Hospice Care Collaboration
- Trauma-informed care
Timeline
Medical Social Worker
Bronson Hospital
12.2020 - Current
VIRTUS Trainer
Archdiocese of Cincinnati
07.2015 - 05.2019
Support Group Facilitator
Parenting Plus
04.2011 - 06.2013
Case Manager Supervisor
Agency on Aging
03.2006 - 01.2010
Master of Social Work - Visual Impairment And Social Work
Florida State University
Bachelor of Science - Family Studies And Social Work
Miami University
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