Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Courtney Moss

Brantford,ON

Summary

Customer focused with exceptional client service. Dedicated, hard-working individual with positive attitude. Excellent time management and organization abilities. Ability to process information effectively with attention to detail. Excellent communication skills and strong team player. Responsible, reliable with record of professionalism. Excellent understanding of safety precautions and procedures.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Stricklands
03.2022 - 10.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Crew Trainer

McDonald’s
05.2016 - 11.2022
  • Promote sales
  • Provide excellent customer service and leadership skills
  • Train new employee’s
  • Stock count and inventory control
  • Cleaning
  • Ensuring product quality

Education

Some College (No Degree) -

Mohawk College of Applied Arts And Technology
Hamilton, ON

Skills

  • Active Listening
  • Editing and Proofreading
  • Energetic and Enthusiastic
  • Basic Mathematics
  • Administrative Assistance
  • Team Collaboration

Languages

English
Full Professional

Timeline

Front Desk Receptionist

Stricklands
03.2022 - 10.2023

Crew Trainer

McDonald’s
05.2016 - 11.2022

Some College (No Degree) -

Mohawk College of Applied Arts And Technology

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Courtney Moss