Courtney McMurter
Oshawa,ON
Summary
With a proven track record of entrepreneurial success at Courts Cleaning Service, creating efficient work environments and fostering client satisfaction is a top priority.
Dedicated and personable with extensive experience in managing administrative and sales operations. Well-versed in training, educating, motivating, and supporting staff members. Collaborative leader with strengths in building and maintaining relationships in dynamic and fast-paced settings.
Overview
14
14
years of professional experience
Work History
Business Owner
Courts Cleaning Service
01.2023 - Current
- Create and implementing work schedule while managing 22 clients
- Clean, stock and supply designated facility areas / completing check lists
- Managing deficiencies or needs for repairs / responding to requests
- Cleaning and disinfecting all areas requested
Cleaner
The Cleaning Ladies
09.2021 - 10.2022
- Cleaning and disinfecting all surface areas while completing check lists and while replenishing stock.
- Notify management of occurring deficiencies or needs for repairs / responding to requests
- Knowledge of various cleaning chemicals and supplies
Student Early Childhood Educator
EYES Montessori
09.2020 - 06.2022
- Responsible for planning and implementing lesson plans according to age and communicating to parents and school staff on childs progress and behaviour.
- Engaging children in activities while proving a physical safe and emotionally supportive environment
- Recording of attendance, incidents, accidents, illnesses, and daily logs
Server
The Courtyard Restaurant & Pub
04.2016 - 09.2021
- Accepted food and drink orders from customers, entered them into the system and ensured that they were delivered to each table in a timely and friendly manner
- Worked closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
- Replenished stock
Receptionist Assistant
Roche Tax Financial Group
10.2020 - 04.2021
- Greeted customers and provided exceptional and responsive customer service
- Responsible for answering phone and emails/ scheduled appointments
- Maintained files and electronic database system
Assistant Store Manager
My Comfy Inc
09.2019 - 03.2020
- Drove sales through engagement of customers, using suggestive selling techniques, demonstration, and sharing product knowledge
- Managed financial transactions and processed payments by completing purchases, processing checks, cash, and store or other credit and debit cards
- Assisted with inventory, including receiving and stocking merchandise
Sales Lead Keyholder
Sun HQ
10.2018 - 06.2019
- Scheduled appointments and signed in clients
- Responsible for helping customers with questions, problems, and complaints in person and via telephone while informing about safe tanning
- Operated register, sold lotions and tanning packages, cleaned and sanitized beds and salon
Sales Associate
Roots Clothing
07.2011 - 09.2016
- Developed positive customer relationships through friendly greetings and excellent service
- Dealt with stock and inventory
- Helped customers with questions, problems, and complaints
Education
Social Service Work
Durham College
Oshawa, NoneSkills
WHMIS - 4 steps to Health and Safety - Ministry of Labour 2024
Workplace Violence & Harassment - Ministry of Labour 2024
Worker Health & Safety - Ministry of Labour 2024
First Aid training - Lifesaving Society 2023
CPR Training - Lifesaving Society 2023
AODA - Durham College 2023
Languages
English
Full Professional
Timeline
Business Owner
Courts Cleaning Service
01.2023 - Current
Cleaner
The Cleaning Ladies
09.2021 - 10.2022
Receptionist Assistant
Roche Tax Financial Group
10.2020 - 04.2021
Student Early Childhood Educator
EYES Montessori
09.2020 - 06.2022
Assistant Store Manager
My Comfy Inc
09.2019 - 03.2020
Sales Lead Keyholder
Sun HQ
10.2018 - 06.2019
Server
The Courtyard Restaurant & Pub
04.2016 - 09.2021
Sales Associate
Roots Clothing
07.2011 - 09.2016
Social Service Work
Durham College
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