COURTNEY MARTIN
Los Angeles
Summary
Meticulous individual, excellent at juggling multiple tasks and working under pressure. Board industry experience includes administration, sales and customer service. Well versed in Excel to create and update tracking spreadsheets. History of being an effective team member with full understanding of the underwriting process and team needs.
Overview
5
5
years of professional experience
Work History
Magnolia Senior
Living
- Perform managerial duties as see fit on weekends
- Ensure residents are safe and within the facility
- Participate in yearly State routine and oversee med errors.
Medical Technician
Magnoila Senior Living
01.2023 - Current
- Collaborated with fellow technicians to troubleshoot complex cases, resulting in successful patient outcomes.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Medical Technician
Sun Towers Rehab
01.2020 - 01.2023
- Distribute medication and ensure they are taking properly
- Take inventories of medications (narcotics and non-narcotics)
- Reach out to pharmacies about medications and inquire about new medications
- Assist with vitals and medical care.
Customer Service Representative/Collections
Care-centrix
02.2019 - 11.2019
- Store confidential health information for patients
- Negotiate returns and refunds for patients to manufacturers
- Provide customers with important details with billing, payment process and payment plans.
Education
Bachelor’s of Arts - Psychology
Lycoming College
11.2019
Skills
- Data Review
- Team leadership
- Data entry
- Conflict resolution
- Interpersonal and written communication
- Task Prioritization
Timeline
Medical Technician
Magnoila Senior Living
01.2023 - Current
Medical Technician
Sun Towers Rehab
01.2020 - 01.2023
Customer Service Representative/Collections
Care-centrix
02.2019 - 11.2019
Magnolia Senior
Living
Bachelor’s of Arts - Psychology
Lycoming College
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