Courtney Maclean
Westville
Summary
A dynamic and result-driven dedicated employee with extensive experience at Tim Hortons. Proven track record in customer service and teamwork, adept at multitasking and managing high-pressure situations. Skilled in utilizing POS systems while ensuring exceptional customer engagement and satisfaction. Committed to maintaining a clean and welcoming environment.
Overview
4
4
years of professional experience
Work History
Server
Mcdonalds
08.2021 - 10.2021
- Demonstrated strong multitasking skills by managing multiple orders simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Member
Tim Hortons
10.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Nova Scotia Community College
Pictou, NS06-2024
Diploma - Administrative Professional
Nova Scotia Community College
Pictou, NS06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Telephone etiquette
Languages
English
Native or Bilingual
Timeline
Crew Member
Tim Hortons
10.2021 - Current
Server
Mcdonalds
08.2021 - 10.2021
High School Diploma -
Nova Scotia Community College
Diploma - Administrative Professional
Nova Scotia Community College
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