Courtney LeMay
Phelan
Summary
Dynamic professional with extensive experience in customer service, excelling in high-pressure environments. Proven multitasker skilled in cash handling and team collaboration.
Overview
2
2
years of professional experience
Work History
Managing Waitress
Giselle's Cafe
05.2024 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts and overseeing other staff.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
In Home Health Care
Compassionate Health Co.
03.2023 - 03.2024
- Provided reliable support services such as companionship, light housekeeping and transportation assistance.
- Prompt client independence by assisting with daily tasks; grooming, dressing, and meal preparation.
- Administered prescribed medications according to physician instructions, ensuring proper dosage and timing.
Assistant Case Manager
Best Opportunities Inc.
09.2022 - 03.2023
- Assessed clients' needs, developed service plans, monitored progress towards goals, maintained accurate case records and documentation.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
Education
Associate of Arts -
Victor Valley College
Victorville, CA01-2018
Skills
- Customer service
- Strong multitasker
- Team collaboration
- Cash handling
Timeline
Managing Waitress
Giselle's Cafe
05.2024 - 10.2024
In Home Health Care
Compassionate Health Co.
03.2023 - 03.2024
Assistant Case Manager
Best Opportunities Inc.
09.2022 - 03.2023
Associate of Arts -
Victor Valley College
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