Courtney Leclercq
Vegreville,AB
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Muse Heritage Museum
St. Albert, Alberta
02.2024 - 06.2024
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Responded to customer inquiries via phone, email, and in person.
- Updated customer information in databases regularly to ensure accuracy of records.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Produce Associate
Walmart
Fort Saskatchewan, Alberta
03.2021 - 08.2022
- Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
- Ensured that all signage was properly placed, up-to-date, and accurate for pricing information.
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
Sandwich Artist
Subway
Gibbons, Alberta
02.2017 - 05.2018
- Ensured all menu items were prepared in accordance with health and safety standards.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Education
Completed Courses -
Les Femme Michif Otipemisiwak
Edmonton, AB10-2023
High School Diploma -
Sturgeon Composite High School
Sturgeon County, AB03-2018
Skills
- Customer Service
- Guest Relations
- Customer assistance and interaction
- Engaging with Diverse Customers
- Friendly and Respectful
References
- Muse Heritage Museum
Contact: 780-459-1500
- Subway
Contact: 780-923-2086
Timeline
Front Desk Receptionist
Muse Heritage Museum
02.2024 - 06.2024
Produce Associate
Walmart
03.2021 - 08.2022
Sandwich Artist
Subway
02.2017 - 05.2018
Completed Courses -
Les Femme Michif Otipemisiwak
High School Diploma -
Sturgeon Composite High School
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