Hi, I’m
Courtney Knight
Assistant
Abbotsford,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
years of professional experience
Work History
Little And Lively
Warehouse Assistant
04.2023 - Current
Job overview
- Assisted in formulating warehouse policies and procedures, contributing towards creating a more efficient work environment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Delivered excellent customer service by listening to concerns, and offering practical solutions promptly.
- Maintained working knowledge of products, representatives, tools and systems.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
Claires
Assistant Store Manager
10.2018 - 12.2022
Job overview
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Yale SecondaryAbbotsford, BC
2019
Skills
- Customer Service
- Warehouse Management
- Warehouse Software Systems
- Process Improvements
- Storage Organization
- Loss Prevention
- POS Systems
- Retail Operations
Languages
English
Native or Bilingual
Timeline
Warehouse Assistant
Little And Lively
04.2023 - Current
Assistant Store Manager
Claires
10.2018 - 12.2022
Yale Secondary
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