Courtney Scott
Edmonton,AB
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
22
22
years of professional experience
Work History
Manager
GoA Children and Family Services
01.2023 - Current
- Possess expertise in Government of Alberta and Ministry of Children and Family Services contracting and grant policies, practices, and processes, with a proven ability to navigate complex systems effectively.
- Fosters collaboration with internal and external stakeholders, driving strategic planning and advancing procurement initiatives across PPPD and regional Child Intervention units.
- Aligns long-term system objectives with immediate departmental priorities to achieve balanced and impactful organizational outcomes.
- Applies comprehensive knowledge of legislation, frameworks, and trade agreements governing contracts and grants, ensuring compliance and effective implementation.
- Develops and implements best practices in procurement, contract development, and monitoring to drive efficiency and operational excellence.
- Identifies and executes opportunities to enhance systems and processes, aligning outcomes with organizational priorities.
- Provides strong project oversight, delivering actionable feedback to support deliverables and ensure successful outcomes.
- Supports leadership during organizational restructures, contributing to team development and operational continuity.
- Plays a pivotal role in division-wide initiatives, addressing systemic barriers and devising effective risk mitigation strategies.
- Conducts in-depth research to support literature reviews and evidence-based modeling, ensuring informed decision-making.
- Leader in both formal and informal capacities, fostering team cohesion and delivering results across diverse, dynamic environments.
- Accomplishes multiple tasks within established timeframes, ensuring deadlines and objectives are consistently met.
- Builds a high-performing team through effective recruitment, onboarding, and talent development initiatives.
- Organizes professional development initiatives for staff, leading to improved performance and enhanced skill sets.
Contract Specialist
GoA Children and Family Services and Alberta Works
01.2013 - 01.2023
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Reduced risk exposure through diligent monitoring and enforcement of contractual obligations.
- Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and closing out contract to achieve seamless transition at all levels of procurement.
- Conducted quality reviews and monitored contract performance.
- Implemented robust tracking systems to monitor ongoing contract performance, enabling proactive identification of potential issues.
- Maintained digital and paper and contractual files, ensuring compliance with regulatory mandates and company policies.
- Effective collaborator with internal and external stakeholders
- Strategic planning and procurement activities for various units within PPPD and regional Child Intervention units
- Collaborated with cross-functional teams to develop comprehensive contract strategies that met business objectives.
Project Coordinator
Prairie Rose Regional Division
09.2011 - 12.2013
- Mental Health Capacity Building in Schools (Provincial Initiative) project coordinator
- Supervised staff, providing training, guidance, and support for effective performance.
- Assessed needs, evaluated services, and negotiated contracts to address priorities effectively.
- Collaborated with school administration, community agencies, and provincial project coordinators to drive program success.
- Liaised with Alberta Health Services, Alberta Health & Wellness, and Alberta Education to align efforts with provincial objectives.
- Managed program planning, financial oversight, and data reporting to ensure accountability and strategic outcomes.
Assistant Manager, Individual Support Services
REDI Enterprises
09.2006 - 09.2011
- Established and implemented Southern Alberta’s premier FASD outreach program for individuals aged 16 and older.
- Secured funding through successful grant proposals to provincial, municipal, and community foundations, enabling the development and operation of programs for individuals with disabilities.
- Chaired multiple local and regional committees, fostering collaboration and community engagement.
- Oversaw daily operations, meeting performance, quality, and service standards while promoting a positive work environment.
- Led talent acquisition processes, including recruitment, interviews, and onboarding, to maintain effective staffing levels.
- Partnered with management to develop strategic plans focused on growth and program enhancement.
- Organized and hosted annual conferences attended by over 120 participants, strengthening community connections and knowledge sharing
Child & Youth Coordinator
Military Family Resource Centre
05.2005 - 01.2006
Family School Liaison Worker
City of Fort Saskatchewan
06.2003 - 05.2005
Education
Bachelor of Arts - Psychology
University of Waterloo
Waterloo, ON04-1999
40 hr certificate - Indigenous Cultural Understand Framework 2/3 pathways complete
U of A Indigenous Canada
Skills
- Effectively adapts to changing priorities, ensuring alignment with broader organizational goals and impacts
- Enhances systems and processes to improve outcomes, ensuring alignment with overarching goals
- Leads procurement and contracting activities with a focus on identifying innovative and effective solutions to meet organizational requirements
- Sets priorities to manage time effectively and deliver aligned, impactful outcomes
- Executes risk mitigation strategies to overcome barriers and support project success
- Conducts evidence-based research and pursue self-directed learning to enhance expertise
- Fosters a collaborative, growth-focused team culture through mentorship and leadership
Relevant training
- Bachelor of Arts, Major in Psychology, University of Waterloo, 1999
- GoA Procurement & Contract Training
- Self guided Canadian procurement & contract management courses
- 40 hr certificate, GOA Foundations for Supervisors
- GoA OH&S Leadership Certificate Program
- GoA Leadership program
- GoA Indigenous Cultural Understand Framework
Languages
English
Timeline
Manager
GoA Children and Family Services
01.2023 - Current
Contract Specialist
GoA Children and Family Services and Alberta Works
01.2013 - 01.2023
Project Coordinator
Prairie Rose Regional Division
09.2011 - 12.2013
Assistant Manager, Individual Support Services
REDI Enterprises
09.2006 - 09.2011
Child & Youth Coordinator
Military Family Resource Centre
05.2005 - 01.2006
Family School Liaison Worker
City of Fort Saskatchewan
06.2003 - 05.2005
40 hr certificate - Indigenous Cultural Understand Framework 2/3 pathways complete
U of A Indigenous Canada
Bachelor of Arts - Psychology
University of Waterloo
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