Courtney Goddard
Hamilton,ON
Summary
Proven track record in enhancing customer satisfaction and operational efficiency at SUBWAY® and Tim Hortons Restaurants. Skilled in money handling and multitasking, I streamlined processes, significantly boosting team performance and reducing wait times. Expert in POS systems and committed to organizational excellence, I thrive in fast-paced environments, consistently delivering top-notch service.
Overview
12
12
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 06.2024
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Cashier Team Lead
Tim Hortons
09.2012 - 03.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
Ontario Secondary School Diploma -
Sir Winston Churchill Secondary School
Hamilton, ONSkills
- Money Handling
- Multitasking and Prioritizing
- Customer Service
- Organizational abilities
- POS Systems
- Merchandise Restocking
Languages
English
Timeline
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 06.2024
Cashier Team Lead
Tim Hortons
09.2012 - 03.2022
Ontario Secondary School Diploma -
Sir Winston Churchill Secondary School