COURTNEY FOSTER
Maple,Canada
Summary
A progressive personality and aspiring IT Professional with core theoretical and practical knowledge in preparing and managing computer network accounts for both small and large-scale corporations as well as field experience in setting up network equipment. Technical experience troubleshooting, repairing and replacing servers and other computer equipment. Experience working with Ethernet cabling including copper, fiber and cabling termination. Experience with office productivity tools such as Excel, Outlook, Word, PowerPoint and Access. Working experience with typical data center power connections. Experience in using programming languages such as JavaScript, Perl, HTML, PHP, and Visual Basic. Working experience with server environments such as configuration and maintenance. Practical experience with ethernet networks, developing and maintaining web pages, installing network hardware such as Cisco systems products and equipment (servers, hubs, bridges, etc). Experience with basic and advance computer networking processes. Self gained experience with Daz3d Studio, Photoshop, and other media editing software. Self study in journalism for personal and professional reasons. Gained experience in receiving and shipping equipment to and from stores such as replacements for defective devices or equipment, monitors, phones, register parts, and cables. Strong working knowledge of TCP/IP, DNS, Ping, Telnet. Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime.
Overview
18
18
years of professional experience
Work History
Fiber Network Technician
Bell Technical Solutions
01.2017 - Current
- Optimized network efficiency through design and implementation of fiber optic routes and cable management systems.
- Increased client retention through proactive communication and prompt resolution of technical concerns.
- Improved network performance by conducting thorough fiber optic installations, testing, and troubleshooting.
- Promoted safe working environment by adhering to industry best practices, safety regulations, and company policies during all tasks involving fiber optics technology.
Planning/Merchandizing Clerk
FreshCo
01.2009 - 01.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Electronic/Sports Sales Associate
Walmart Canada
01.2007 - 01.2009
- Conducted market research to assess customer needs and preferences.
- Developed and implemented sales strategies to increase revenue.
- Increased sales revenue through effective product promotion and personalized recommendations.
- Demonstrated excellent communication skills when presenting product features and benefits to potential customers.
- Conducted regular inventory checks to maintain stock levels and ensure product availability for customers.
Education
Associate of Applied Science - Computer And Information Systems
Humber Institute of Technology And Advanced Learning
Toronto, ON01.2014
Cisco Certified Entry Networking Technician, (CCENT) Certification -
Humber Institute of Technology And Advanced Learning
Toronto, ON01.2014
Skills
- Account Management
- Server Management
- Server Maintenance
- Website Assessment
- Website Maintenance
- Network Security
- Wireless Maintenance
- Equipment Maintenance
- Computer Hardware
- Customer Relations
- Fiber Optic Safety
- Fiber Termination
- Fiber Optic Routing
- OTDR Operation
- Network Troubleshooting
- Customer Support
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Effective Communication
- Adaptability and Flexibility
- Safety awareness
- Decision-Making
- Cable splicing
- Troubleshooting systems
- Task Prioritization
- Self Motivation
- Educating customers
- Analytical Thinking
- Goal Setting
- Office installations
- Problem-solving aptitude
- Professional Demeanor
- Analytical Skills
- Continuous Improvement
- Fusion Splicing
- Fiber Splicing Expertise
- Network performance monitoring
Technicallanguages
Cisco-based Servers / Routers / Bridges, Windows-based Computers, UNIX, MS Office 2013, MS Office 360, Putty, Wire shark, WinSCP, VMware, Windows Internet Explorer, Google Chrome, Mozilla Firefox, Windows 10 / 8 / 7 / 2013, ME, NT, Daz3d Studio, Photoshop, Perl, XHTML, Java Script, SQL, XML, XSL, C++, HTML
Projects
Supervise a Virtual PC simulation of a company’s administrative networks, Advanced operations including troubleshooting, account creation and management and maintenance of a system administrative network that uses the Windows NT and 7 operating systems and the skills of running multiple virtual computers on VMware. Design a website similar to Facebook model, Utilized the Pearl coding language for background processing functions; developed webpage design and creation skills including creating and updating content / password updates, uploading media files including video and music. Develop a Local Area Network (LAN) using an IP address that range 1 to 100 on the Cisco servers, Calculate IP addresses using the subnet mask, program the Cisco routers to create new network ports for the computers. Develop and implement three types of encryption codes that can hide passwords: break encryption codes and retrieve information, hack computers and networks, Developed encryption codes using HTML, Java Script, and C++, modified viruses and Trojans.
Languages
English
Native or Bilingual
French
Limited Working
Japanese
Elementary
creating Ai based artwork
I had started doing this mainly as way to challenge myself and as some form of stress relief, and while i will admit I'm not at the level of some other I continue to learn and improve
Timeline
Fiber Network Technician
Bell Technical Solutions
01.2017 - Current
Planning/Merchandizing Clerk
FreshCo
01.2009 - 01.2017
Electronic/Sports Sales Associate
Walmart Canada
01.2007 - 01.2009
Associate of Applied Science - Computer And Information Systems
Humber Institute of Technology And Advanced Learning
Cisco Certified Entry Networking Technician, (CCENT) Certification -
Humber Institute of Technology And Advanced Learning
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