Courtney Flisiak
Edmonton,AB
Summary
Dedicated Pharmacist offering 5 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on problem solving, efficiency and patient centered care. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mobile Clinical Pharmacist
CareRx
05.2019 - Current
- Started in 2019 prior to licensing exams.
- Supported congregate living settings ranging from inner city short term housing, long term housing, detox, addictions recovery, mental health, group homes for person's with disabilities, supportive living homes in various catchment areas, long term care and CHOICE senior's program
- Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Currently managing approximately 700 patient bed load and have done so for over one year.
- Job responsibilities include but are not limited to: complete annual medication reviews as well as quarterly medication reviews as mandated by AHS, participate, lead and develop chemical restraint reviews and processes, help with medication management and administration at the homes, work with physicians and interdisciplinary teams to manage medication therapy, answer drug related problems and provide evidence updates to colleagues, adapt and prescribe therapies for patients (minor ailments in inner city, diabetes therapy, and more), participate in and help run flu shot/pneumonia vaccination clinics yearly, administer injection therapies (antipsychotics etc.), fill in dispensary pharmacist roles when required, support company clients (contracts) needs and questions, participate in Medical Advisory Committee meetings and more.
Waitress/Cleaning Staff
Rigoletto's Cafe
01.2011 - 03.2022
- Family owned business - have assisted with cleaning and waitressing since 14 years of age.
- Developed strong communication skills due to this job from a young age.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Pharmacy Student
Rexall
09.2018 - 04.2019
- Started as 4th year pharmacy student administering flu shots during flu season (~5 shifts per week in addition to full 4th year rotations) to increase immunization rates.
- Under supervision learned to administer many other medications (birth control, B12, antipsychotics etc.)
- After flu season continued role as pharmacy student and picked up shifts.
Pharmacy Student
AHS/Covenant Health - Bonnyville Healthcare Centre
01.2019 - 02.2019
- Fourth year hospital rotation in rural Alberta
- Experienced and worked within a large variety of pharmacy practice due to the hospital being the regional cancer treatment centre and a LTC centre in addition to acute care.
- Rounded independently with physicians 1 week into the placement due to strong clinical and communication skills.
- Developed strong relationships with patients and team members, fostering trust and open communication for better healthcare outcomes.
Pharmacy Student
Pharmacare Pharmacies (now CareRx)
11.2018 - 12.2018
- Specialty PharmD rotation.
- Learned the ropes of completing medication reviews in depth, with a specialization in geriatrics.
- Came from a non-patient care rotation into a new clinical setting and was able to adapt to completing 6+ med reviews within 2 weeks.
- Learned the basics of chemical restraint review
- Learned the difference between LTC, SL as well as community living for seniors and resources available.
Pharmacy Student
Alberta Health; Pharmaceutical and Supplementary Health Benefits
09.2018 - 10.2018
- Government and healthcare policy PharmD rotation.
- Learned about formulary drug approval and review process in great depth first hand and participated in regulatory processes.
- Over-arching PharmD project was to design and implement a program evaluation in two weeks using RE-AIM for a unique pharmacy healthcare initiative for the ACE team.
- Read significant amounts of literature, researched drug pricing internationally and summarize medication information to advise ministers on an Alberta perspective.
Pharmacy Student
Medicine Shoppe
12.2016 - 08.2017
- Pharmacy student paid job on evenings on weekends (locations #188 and #103)
- Assisted in intake, filling and dispensing of medications as well as general community processes
- Learned how to use Kroll software efficiently.
Pharmacy Student
AHS - Glenrose Rehabilitation Hospital
05.2017 - 05.2017
- Second year hospital pharmacy rotation.
- Learned the blend between acute geriatric care versus long term care and was introduced to interdisciplinary care
- Completed initial medication reviews and medication reconciliation for new patients and Learned how to manage patients with multiple chronic conditions with multiple drug related programs.
Pharmacy Student
Medicine Shoppe
05.2016 - 05.2016
- First experience in community pharmacy (1st year pharmacy rotation)
- Learned basics of how to run a community pharmacy as well as job roles
- Gained experience in intake of prescriptions, filling prescriptions and then dispensing of same
- Learned how to counsel on OTC products
Education
Doctor of Pharmacy -
University of Alberta
Edmonton, Alberta05.2019
Bachelor of Science with Disctinction -
University of Alberta
Edmonton, Alberta05.2015
Polish Folk Dance Choreography/Instructor Diploma - Folk Art And Dance
Wspolnota Polska Rzeszow
Rzeszow, Poland07.2013
High School Diploma -
Austin O'Brien
Edmonton, Alberta06.2011
Skills
- Computer skills: photoshop, lightroom, Microsoft Office etc
- Problem Solving
- Adaptability
- Polish Language (fluent to read/write/speak)
- Patient Care Optimization
- Time Management Capabilities
- Communication and Interpersonal Skills
- Efficiency
- Multidisciplinary Collaboration
Certification
- Standard CPR Level C and First Aid, St. John's Ambulance, 03/2020, 03/2023
- Injection Certification, University of Alberta, 01/2018, 01/2018
- Alberta Server Intervention Program, ProServe Liquor Staffing Training, 04/2015, 03/2022
- Additional Prescribing Authorization, Alberta College of Pharmacists, 03/2020, 03/2022
Accomplishments
- Polish Canadian Millenium Scholarship 2012
- Maria Sava Polish Heritage Scholarship 2011
- Alexander Rutherford 2011
- University of Alberta Academic Excellence Scholarship 2011
- Jason Lang Scholarship 2012 and 2017
Volunteer Experience
- Little Bits Volunteer, Whitemud Equine Learning Centre, Edmonton, Fall 2021
- Choreography for the Maria Chrzanowska Polish Saturday School, Remembrance Day, Edmonton, 2019
- Loving Spoonful Volunteer, Dr. Gerald Zetter Care Center, Edmonton, 2012, 2016
- Volunteer at Neuromed Clinic and School for Children with Autism and ADHD, Wroclaw, Poland, Summer 2012
- Dancer and Volunteer with Polonez Polish Folk Arts Ensemble, 2007 to 2014
- Assistant Dance Instructor with Piast Polish Dance Ensemble, 2011 - 2014
- Volunteer for Kujawiak Polish Children's Dance Society, 2011 to 2014
- Social Media Management, Polonez Polish Folk Arts Ensemble, Falkenberg Stables, Calisia Polish Canadian Soccer Club, Orbis Health, MH Electrical Solutions, Overbrook Equestrian, Rigoletto's Cafe
References
- Chad Mitchell, Deputy Minister Pharmaceutical and Supplementary Health Benefits, 780 644 7958, chad.mitchell@gov.ab.ca, Alberta Health; Pharmaceutical and Supplementary Health Benefits
- Teresa Ruston, NP, 780 224 6410, teresa.ruston@albertahealthservices.ca, Alberta Health Services
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Hobbies
Over the years I have explored many different other hobbies and interests:
- Owned a horse for 4 years during COVID - learnt horsemanship, did showjumping/dressage.
- Started my own photography business in 2022 - has been thriving. Currently doing 7-8 shoots a month.
- For 20 years I did Polish dancing and volunteered extensively in the Polish community - in the upcoming years I have the intention of starting my own Polish folk dance group.
- Volunteered with a variety of organizations with social media.
- Built my own computer over the span of a year.
- I collect antique books and materials on Polish Folk Dance, Music, Anthropology.
Timeline
Mobile Clinical Pharmacist
CareRx
05.2019 - Current
Pharmacy Student
AHS/Covenant Health - Bonnyville Healthcare Centre
01.2019 - 02.2019
Pharmacy Student
Pharmacare Pharmacies (now CareRx)
11.2018 - 12.2018
Pharmacy Student
Rexall
09.2018 - 04.2019
Pharmacy Student
Alberta Health; Pharmaceutical and Supplementary Health Benefits
09.2018 - 10.2018
Pharmacy Student
AHS - Glenrose Rehabilitation Hospital
05.2017 - 05.2017
Pharmacy Student
Medicine Shoppe
12.2016 - 08.2017
Pharmacy Student
Medicine Shoppe
05.2016 - 05.2016
Waitress/Cleaning Staff
Rigoletto's Cafe
01.2011 - 03.2022
Doctor of Pharmacy -
University of Alberta
Bachelor of Science with Disctinction -
University of Alberta
Polish Folk Dance Choreography/Instructor Diploma - Folk Art And Dance
Wspolnota Polska Rzeszow
High School Diploma -
Austin O'Brien
- Standard CPR Level C and First Aid, St. John's Ambulance, 03/2020, 03/2023
- Injection Certification, University of Alberta, 01/2018, 01/2018
- Alberta Server Intervention Program, ProServe Liquor Staffing Training, 04/2015, 03/2022
- Additional Prescribing Authorization, Alberta College of Pharmacists, 03/2020, 03/2022
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