Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Dean

Simi Valley

Summary

Full-time professional with extensive experience in fast-paced retail environments, specializing in customer service and cash handling. Demonstrates adaptability and a strong ability to learn quickly, ready to transition into new fields that prioritize hard work and efficiency. Proven skills in multitasking and problem-solving, aimed at delivering exceptional results in any role.

Overview

4
4
years of professional experience

Work History

Cashier/CSM

Hobby Lobby
01.2024 - Current
  • Greeted customers and assisted with merchandise selection, accessory finding, and purchase completion.
  • Resolved customer complaints to enhance satisfaction and foster loyalty.
  • Streamlined returns process, minimizing wait times and enhancing overall experience.
  • Acquired extensive product knowledge to provide accurate information to customers.
  • Supported team members by sharing workload and offering guidance during peak periods.
  • Processed cash and card transactions efficiently for purchases and returns.
  • Balanced cash drawers accurately at shift end to ensure precise financial reporting.
  • Built strong relationships with repeat customers through exceptional service interactions.
  • Restocked and organized merchandise in front lanes.

Assistant Dog Groomer

Perfect Pups
05.2022 - 02.2023
  • Assisted head groomer in managing various dog breeds, ensuring safety and comfort during grooming.
  • Utilized calming techniques to reduce stress and create a soothing atmosphere for dogs.
  • Maintained high grooming standards through washing, trimming, and brushing animals.
  • Ensured cleanliness of cages, kennels, play yards, and grooming areas.
  • Demonstrated adaptability by quickly learning new skills and adjusting plans as needed.
  • Managed inventory, ordered supplies, and maintained optimal storage levels.
  • Fostered positive workplace environment through effective communication with team members and clients.

Cashier

HomeGoods
09.2021 - 04.2022
  • Transitioned from seasonal help to permanent cashier and stock associate role.
  • Operated cash register for cash, check, and credit card transactions with high accuracy.
  • Restocked and organized merchandise, ensuring optimal presentation for new arrivals.
  • Provided backup support across departments, demonstrating versatility in retail operations.
  • Surpassed productivity goals through meticulous attention to detail during busy shifts.
  • Promoted store incentives to drive sales revenue effectively.
  • Enhanced team morale by assisting coworkers during peak hours.
  • Maintained cleanliness standards, contributing to overall store success.

Education

High School Diploma -

Monte Vista High School
Simi Valley, CA
06-2022

Skills

  • Customer service excellence
  • Work ethic and integrity
  • Time management
  • Problem-solving
  • Dependable and honest
  • Inventory management
  • Transaction processing
  • Team collaboration
  • Reliable and punctual
  • Ordering and stocking
  • Written and verbal communication
  • Professional and courtious

Timeline

Cashier/CSM

Hobby Lobby
01.2024 - Current

Assistant Dog Groomer

Perfect Pups
05.2022 - 02.2023

Cashier

HomeGoods
09.2021 - 04.2022

High School Diploma -

Monte Vista High School

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Courtney Dean