Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Courtney Crump

Los Angeles

Summary

Dedicated and passionate wellness professional with a strong background in customer service and team leadership. Certified personal trainer by the National Academy of Sports Medicine (NASM), aiming to leverage my background in hospitality to transition into a career as a full time CPT. Equipped with skills in personalized assessments, strength training, cardiovascular conditioning, group leadership, facilitated stretching, and nutritional guidance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Facilitated Stretch, Group Leader

PerformaX Physical Therapy
06.2025 - Current
  • Led facilitated stretching groups for Burbank Water and Power employees to reduce injuries and workers comp cases.
  • Developed training programs for new staff, fostering skill advancement and team cohesion.
  • Conducted performance evaluations, providing constructive feedback to promote individual growth and accountability.

NASM Certified Personal Trainer

Self-employeed
01.2024 - Current
  • Designed personalized fitness programs tailored to individual client goals and needs.
  • Conducted comprehensive fitness assessments to evaluate client progress and effectiveness of training plans.
  • Led group training sessions, fostering a motivating environment for participants of varying skill levels.


Specialty Department Supervisor

Whole Foods Market
10.2020 - Current
  • Led operations for the in store bar, overseeing sales strategy, inventory, beverage ordering, and customer engagement.
  • Transferred to different locations to help optimize and build sales within the Whole Foods Bars and Restaurants.
  • Adapted quickly to new procedures while providing assistance to supervisors and team members.
  • Implemented training programs for new hires, ensuring comprehensive understanding of job duties and expectations.

Airport Customer Service Agent

Alaska Airlines
01.2018 - 2020
  • Delivered exceptional customer service in high-pressure environments, ensuring passenger satisfaction and loyalty.
  • Resolved customer inquiries and complaints efficiently, enhancing overall travel experience and operational flow.
  • Trained new staff on company protocols, fostering a culture of excellence and teamwork within the department.

Education

Associate of Science - Kinesiology

Santa Barbara City College
Santa Barbara, CA
09-2015

Skills

  • Verbal and written communication
  • Client assessment & retention
  • Exercise program design & development
  • Stabilization, hypertrophy, body recomposition, mobility, & flexibility training
  • CPR & AED certified

Certification

  • CPT - Certified Personal Trainer (NASM)
  • Certified Yoga Sculpt Instructor (CorePower Yoga)
  • CPR & AED Certified

Languages

American Sign Language
Professional Working

Timeline

Facilitated Stretch, Group Leader

PerformaX Physical Therapy
06.2025 - Current

NASM Certified Personal Trainer

Self-employeed
01.2024 - Current

Specialty Department Supervisor

Whole Foods Market
10.2020 - Current

Airport Customer Service Agent

Alaska Airlines
01.2018 - 2020

Associate of Science - Kinesiology

Santa Barbara City College
Courtney Crump