Courtney Crump
Los Angeles
Summary
Dedicated and passionate wellness professional with a strong background in customer service and team leadership. Certified personal trainer by the National Academy of Sports Medicine (NASM), aiming to leverage my background in hospitality to transition into a career as a full time CPT. Equipped with skills in personalized assessments, strength training, cardiovascular conditioning, group leadership, facilitated stretching, and nutritional guidance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Facilitated Stretch, Group Leader
PerformaX Physical Therapy
06.2025 - Current
- Led facilitated stretching groups for Burbank Water and Power employees to reduce injuries and workers comp cases.
- Developed training programs for new staff, fostering skill advancement and team cohesion.
- Conducted performance evaluations, providing constructive feedback to promote individual growth and accountability.
NASM Certified Personal Trainer
Self-employeed
01.2024 - Current
- Designed personalized fitness programs tailored to individual client goals and needs.
- Conducted comprehensive fitness assessments to evaluate client progress and effectiveness of training plans.
- Led group training sessions, fostering a motivating environment for participants of varying skill levels.
Specialty Department Supervisor
Whole Foods Market
10.2020 - Current
- Led operations for the in store bar, overseeing sales strategy, inventory, beverage ordering, and customer engagement.
- Transferred to different locations to help optimize and build sales within the Whole Foods Bars and Restaurants.
- Adapted quickly to new procedures while providing assistance to supervisors and team members.
- Implemented training programs for new hires, ensuring comprehensive understanding of job duties and expectations.
Airport Customer Service Agent
Alaska Airlines
01.2018 - 2020
- Delivered exceptional customer service in high-pressure environments, ensuring passenger satisfaction and loyalty.
- Resolved customer inquiries and complaints efficiently, enhancing overall travel experience and operational flow.
- Trained new staff on company protocols, fostering a culture of excellence and teamwork within the department.
Education
Associate of Science - Kinesiology
Santa Barbara City College
Santa Barbara, CA09-2015
Skills
- Verbal and written communication
- Client assessment & retention
- Exercise program design & development
- Stabilization, hypertrophy, body recomposition, mobility, & flexibility training
- CPR & AED certified
Certification
- CPT - Certified Personal Trainer (NASM)
- Certified Yoga Sculpt Instructor (CorePower Yoga)
- CPR & AED Certified
Languages
American Sign Language
Professional Working
Timeline
Facilitated Stretch, Group Leader
PerformaX Physical Therapy
06.2025 - Current
NASM Certified Personal Trainer
Self-employeed
01.2024 - Current
Specialty Department Supervisor
Whole Foods Market
10.2020 - Current
Airport Customer Service Agent
Alaska Airlines
01.2018 - 2020
Associate of Science - Kinesiology
Santa Barbara City College