Courtney Cardenas
Ramona
Summary
Hardworking professional with relationship-building and time management skills in fast-paced restaurant environments. Successful at handling many customers at a time with accuracy and impeccable service skills. Strives to meet customer needs.
Overview
9
9
years of professional experience
Work History
Server
Pitchers Sports Bar
San Diego
12.2024 - Current
- Provided excellent service in a fast pace environment
- Assisted guests with menu selections and answered food-related inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed table settings and maintained cleanliness throughout the dining area.
- Processed customer orders accurately using point-of-sale system.
- Maintained knowledge of daily specials and promotions for effective upselling.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Carvers Steak & Chops
Ramona
08.2017 - 12.2024
- Delivered exceptional service to guests in a fast-paced dining environment.
- Assisted guests with menu selections and answered food-related inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new serving staff
- Helped in other departments such as cocktail service with serving and bar backing and hostessing
- Had opening and closing duties
Education
Mt.Carmel High School
San Diego, CASome College (No Degree) - Education
California State University, San Marcos
San Marcos, CASkills
- Point-of-sale operation
- Upselling techniques
- Customer relationship management
- Team collaboration
- Time management
- Cash handling
- Effective communication
- High-pressure performance
- Detail orientation
- Calm demeanor
- Strong work ethic
References
References available upon request.
Timeline
Server
Pitchers Sports Bar
12.2024 - Current
Server
Carvers Steak & Chops
08.2017 - 12.2024
Mt.Carmel High School
Some College (No Degree) - Education
California State University, San Marcos