Summary
Overview
Work History
Education
Skills
A little about me
Timeline
Generic

Courtney Bolger

Medicine Hat,AB

Summary

Proven leader and efficient team player, I enhanced guest satisfaction and streamlined operations at KFC Restaurant, showcasing strong problem-solving and management skills. Skilled in kitchen equipment operation and customer service, I consistently maintained high standards of food safety and sanitation, contributing significantly to workplace efficiency and customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Baker / Cook

River Ridge Seniors Village
10.2019 - Current

- Prep and make bake desserts and other treats for residents.

- Prep and prepare breakfast and lunch for the residents.

- Plating the food.

-Cleaning the cooks station.

-Cleaning the bakers station.


Bartender/Restaurant Server

Chackos
09.2018 - 02.2019
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Supervisor

KFC Restaurant
04.2010 - 10.2014
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Did till cashouts / cashins.
  • Took customers food orders,
  • Prepped and prepared the food in a timely matter.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Did chicken counts.

Cashier

Mcdonalds
07.2009 - 10.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier/Gas Station Clerk

Husky Gas Station
03.2008 - 09.2008
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Set up new sales displays each week with fresh merchandise.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Busser

Medicine Hat Lodge Hotel
07.2007 - 11.2007
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Education

No Degree -

Medicine Hat High School
Medicine Hat, AB
06.2010

Skills

  • Team Player
  • Customer Service
  • Active listener
  • Food safety and sanitation
  • Kitchen Safety
  • Management
  • Kitchen Equipment Operation
  • Order Taking
  • Safe Slicer Operation
  • Icing Preparation

A little about me

I am a mother of 2 beautiful girls. a few things i like to do on my spare time when i am not working are,

hanging out with my family, biking the beautiful trails of Medicine Hat, going for walks.

i am very passionate about cooking and baking .

Timeline

Baker / Cook

River Ridge Seniors Village
10.2019 - Current

Bartender/Restaurant Server

Chackos
09.2018 - 02.2019

Supervisor

KFC Restaurant
04.2010 - 10.2014

Cashier

Mcdonalds
07.2009 - 10.2009

Cashier/Gas Station Clerk

Husky Gas Station
03.2008 - 09.2008

Busser

Medicine Hat Lodge Hotel
07.2007 - 11.2007

No Degree -

Medicine Hat High School
Courtney Bolger