Courtney Adams
Visalia
Summary
Customer oriented with several years of hands on experience. Skilled in working with others and showing leadership. Trained within time sensitive environments and committed to reaching goals that positively effect team productivity.
Overview
16
16
years of professional experience
2012
2012
years of post-secondary education
Work History
Supervisor
Frontline Media Solutions
Visalia
07.2025 - Current
- Assisted in resolving team conflicts and communication issues.
- Managed inventory of equipment and materials for production tasks.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Food Prep/Cahsier
Jack in the Box
Visalia
09.2020 - 01.2022
- Processed customer transactions accurately and efficiently at busy fast-food restaurant.
- Managed cash register operations, ensuring proper cash handling and accountability.
- Provided exceptional customer service while taking orders and answering inquiries.
- Maintained cleanliness and organization of the front counter and dining area.
- Stocked supplies and ensured availability of menu items for customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Prepared food as instructed daily.
- Sanitized work stations and kept area maintained.
Cashier
McDonald's
Visalia
09.2012 - 02.2020
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining area and workstations.
- Assisted customers with menu inquiries and special requests promptly.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Followed safety and sanitation procedures in food handling consistently.
- Trained new cashiers on register operations and customer service standards.
- Resolved customer complaints effectively to enhance satisfaction levels.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Restaurant Hostess
Country Waffles
Visalia
02.2016 - 12.2016
- Greeted and seated guests to create a welcoming atmosphere.
- Assisted servers by communicating wait times and guest needs effectively.
- Coordinated with kitchen staff to ensure timely service during peak hours.
- Handled customer inquiries and concerns with professionalism and courtesy.
- Maintained cleanliness and organization of the front-of-house area regularly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Cashier
Buzz's Hot Dogs
Goshen
06.2009 - 08.2011
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining area and workstations.
- Assisted with catering services.
Education
Typing Certificate -
Visalia Adult School
Visalia, CA 01.2024 - 06.2024
El Diamante High School
Visalia, CASome College (No Degree) - Social Work
College of The Sequoias
Visalia, CASkills
- Team building
- Employee training
- Cash handling
- Customer relationship management
- Sanitation practices
- Leadership skills
- Goal oriented
Timeline
Supervisor
Frontline Media Solutions
07.2025 - Current
Typing Certificate -
Visalia Adult School
01.2024 - 06.2024
Food Prep/Cahsier
Jack in the Box
09.2020 - 01.2022
Restaurant Hostess
Country Waffles
02.2016 - 12.2016
Cashier
McDonald's
09.2012 - 02.2020
Cashier
Buzz's Hot Dogs
06.2009 - 08.2011
El Diamante High School
Some College (No Degree) - Social Work
College of The Sequoias