Courtnee Richer
Welland,Canada
Summary
Customer Service Representative with a proven track record of delivering exceptional guest experiences in fast-paced environments. Skilled in sales, customer service, and cash handling, with a talent for upselling and resolving customer inquiries efficiently. Adept at maintaining a welcoming atmosphere while ensuring operational efficiency.
Overview
7
7
years of professional experience
Work History
Summer Art Camp Worker
The Welland Art Gallery
Welland
06.2016
- Worked at The Welland Art Gallery for a summer art camp in 2016 with children from ages 5-12
Customer Service Representative
Safari Niagara
Niagara-on
05.2022 - 10.2022
- I worked admissions and guest services this includes, answering phone calls, emails and any question or concern any customer had to the best of my ability
- I also worked the event area where I did face painting and arts and crafts with the guests as well as working set up and clean up
Customer Service Representative
HOCO Entertainment
Niagara Falls, ON, Canada
07.2021 - 02.2022
- Ride Attendant
- Cashier selling admissions
- Customer service
- Selling products
- Redeeming tickets for prizes
- Helping tourists
- Helping parents and children have the best experience they can have
- Opening and closing attractions
- Handling cash and cash bags
Sales Associate
Shoppers Drug Mart's Beauty Boutique
Niagara Falls, ON, Canada
09.2019 - 05.2021
- Sold and up selling products
- Friendly greetings
- Interacting with customers
- Very experienced in customer service
- Stocking products
- Handling cash
Cashier/Sales Associate
Addition Elle
11.2018 - 12.2019
Orientation volunteer
Humber College
01.2016 - 12.2017
- Helped first year students at Humber move in to residence 2017
Education
Diploma - Hairstyling
Trillium College
St. Catharines, ON02.2024
Animation -
Humber College
Toronto, ON04.2019
Secondary School -
High School
Welland, ON02.2018
Skills
- Cleaning Experience
- Sales
- Upselling
- Cashiering
- Computer Skills
- Planograms
- Marketing
- Retail Sales
- Time Management
- Guest Services
- Customer service skills
- Organizational Skills
- Loss Prevention
- Teamwork
- Pricing
- Merchandising
- Reliability
- Friendliness
- Punctuality
- Attention to detail
- Communication Skills
Timeline
Customer Service Representative
Safari Niagara
05.2022 - 10.2022
Customer Service Representative
HOCO Entertainment
07.2021 - 02.2022
Sales Associate
Shoppers Drug Mart's Beauty Boutique
09.2019 - 05.2021
Cashier/Sales Associate
Addition Elle
11.2018 - 12.2019
Summer Art Camp Worker
The Welland Art Gallery
06.2016
Orientation volunteer
Humber College
01.2016 - 12.2017
Animation -
Humber College
Secondary School -
High School
Diploma - Hairstyling
Trillium College