Cosmos Babu
Nepean,Canada
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Process Guide
Amazon
Ottawa, Canada
11.2022 - Current
- Lead and supervise a team responsible for outbound shipdock operations.
- Develop and regularly update standard operating procedures to ensure consistency and efficiency.
- Apply continuous process improvement (CPT) methodologies to enhance workflow effectiveness.
- Analyze performance data to identify trends and areas for optimization within the outbound shipdock process.
- Conduct root cause analysis to address errors and inefficiencies, implementing corrective actions.
- Organize and lead Kaizen events and improvement workshops to engage the team in problem-solving.
- Collaborate with cross-functional teams to implement process enhancements and improvements.
- Establish, monitor, and report on key performance indicators (KPIs) to measure success and identify areas for improvement.
- Document and communicate changes in processes and procedures to ensure team awareness and adherence.
- Provide training to team members on standardized procedures and principles of continuous process improvement.
- Integrate automation and technology solutions to streamline and optimize the outbound shipping process.
- Ensure strict adherence to safety regulations and guidelines within the shipdock area.
- Address customer inquiries and concerns promptly to maintain high levels of customer satisfaction.
- Monitor and manage inventory accuracy, collaborating with other departments as needed.
- Foster a culture of continuous learning and improvement among team members.
- Establish feedback channels to encourage team members to contribute ideas for process enhancement.
- Maintain equipment used in the outbound shipdock process and coordinate repairs when necessary.
- Enforce company policies and uphold Amazon's core values to ensure a positive work environment.
- Document and report on the results of continuous improvement initiatives to key stakeholders.
Dairy Associate
Walmart
Ottawa, Canada
01.2023 - 05.2023
- Executed nightly operations within the dairy frozen department, ensuring smooth workflow and timely completion of tasks
- Managed inventory levels, organized stock rotation, and maintained optimal storage conditions for perishable goods
- Conducted regular checks to maintain product quality and adhered to strict safety and sanitation standards
- Collaborated with colleagues to facilitate efficient stocking, labeling, and restocking of dairy frozen products
- Ensured compliance with company protocols and accurately documented inventory levels and any incidents.
Cashier/ Waitstaff
Masakali Indian Cuisine
Ottawa, Canada
09.2022 - 01.2023
- Cashier: Greet and assist customers with orders in a friendly manner
- Address customer inquiries and concerns professionally
- Operate cash registers accurately
- Handle cash, credit cards, and ensure order accuracy
- Maintaining Cleanliness: Keep cashier area and dining space clean and organized
- Restock items and assist with overall cleanliness
- Record-Keeping: Maintain accurate transaction records
- Collaborate with management on reporting discrepancies
- Waitstaff: Customer Interaction: Greet and seat guests, provide menus, and answer questions
- Take orders and communicate them to the kitchen
- Table Service: Serve food and beverages promptly, maintaining tables
- Clear and reset tables efficiently
- Communication: Communicate effectively with kitchen staff and colleagues
- Address customer inquiries and special requests positively
- Upselling and Promotions: Promote specials and upsell additional items
- Encourage dessert or beverage orders
- Payment Processing: Present bills, process payments, and thank customers
- Handle cash transactions and provide receipts.
Education
Project Management -
Algonquin College
04.2024
Enviornmetal Management and Assessment -
Algonquin College
04.2023
B.Sc. Geology -
Kristu Jyoti College of Management & Technology
08.2021
Skills
- Microsoft Excel
- Technical Report Writing
- Oral Presentation
- Interdisciplinary Collaboration
- Public Speaking
- Critical Thinking
- Troubleshooting
- Decision Making
- Creative Problem-Solving
- Planning and Coordination
- Budgeting and Cost Analysis
- Time Management
- Risk Assessment
- ArcGIS
- MATLAB
- GIS (Geographic Information System)
- Statistical Analysis
- Data Visualization
- Petrophysical Analysis
- Geological Modeling Software (Leapfrog, GeoModeller)
Awards And Honours
Dean's Honours List, 2023, I am proud to highlight that I have been selected for the Dean's Honors List, a recognition bestowed upon students who have consistently achieved high academic excellence. Throughout both terms, I secured outstanding marks, reflecting my dedication to academic success and commitment to surpassing expectations. This achievement not only underscores my strong work ethic and intellectual capabilities but also demonstrates my ability to excel in a challenging academic environment. I am enthusiastic about leveraging this commitment to excellence in any endeavor I undertake.
Accomplishments
- University Rank Holder(Bachelors)
- Dean's Honors List
Languages
English
Professional
Malayalam
Professional
Hindi
Professional
Tamil
Limited
Certification
- Microsoft Office Specialist (MOS)
- OHSA
- WHMIS
- PHAC
- Worker Health and Safety Awareness in 4 Steps
- Smart Serve
References
References available upon request.
Timeline
Dairy Associate
Walmart
01.2023 - 05.2023
Process Guide
Amazon
11.2022 - Current
Cashier/ Waitstaff
Masakali Indian Cuisine
09.2022 - 01.2023
Project Management -
Algonquin College
Enviornmetal Management and Assessment -
Algonquin College
B.Sc. Geology -
Kristu Jyoti College of Management & Technology