Cosette Van Gerwen, CAPM, PMI-RMP
Lucknow,ON
Summary
Security cleared and versatile analyst and coordinator with a results-driven and focused approach to completing work. Skilled leader, coordinator, communicator and problem-solver with experience in the nuclear industry. Known for excellent attention to detail and great work ethic.
Overview
10
10
years of professional experience
Work History
Project Coordinator
Strategic Way Consulting
Kincardine, Ontario
08.2024 - Current
- Facilitate scope review meetings, maintain a scope change register, and leverage the client's scoping tools.
- Create, analyze, monitor, and report on the progression of various planning tasks and performance metrics.
- Produce status reports for senior management.
- Contribute ideas toward improvements using personal OPEX.
- Analyze data related to projects in order to identify areas for improvement, or optimization opportunities
- Serve as the SPOC for the lessons learned program, ensuring effective communication and knowledge sharing.
- Utilize tools such as OSCAR, Maximo, Content Server, SharePoint, PowerBI, as well as various dashboards and registers.
Business Analyst
Strategic Way Consulting
Tiverton, ON
07.2022 - 08.2024
- Provided advice, guidance, and assistance to ensure business goals, improvements and objectives were achieved.
- Provided reports for monitoring process performance measures and assessments.
- Developed and recommended business processes, the implementation of effective and sustainable performance measures, procedures, and improvement initiatives.
- Analyzed performance to identify lessons learned, and incorporate them into future work.
- Supported forced outages as the SPOC for the Forced Outage Response Team.
- Maintained division web pages.
- Utilized tools such as SharePoint, Maximo, DevonWay, Power BI, and Content Server.
Project Administrator
EMC - Day & Zimmerman Company
Kincardine, ON
02.2022 - 07.2022
- Prepared key reports for the client and management.
- Created, updated, and distributed clean and professional business documentation, processes, procedures, and internal team communications.
- Provided support to the project management team.
- Supported vacancies in Project Controls and Proposals.
- Utilized tools such as SAP, Content Server, and Maximo.
- Community Outreach Committee Leader.
Procedure Formatter
Globotech Inc
Port Elgin, ON
12.2021 - 02.2022
- Created improved record management processes to better organize team workload.
- Reviewed and formatted client procedures to meet client standards.
- Maintained team progress reports.
- Conducted record searches.
Onboarding/Training Coordinator & LMS Admin
Aecon Group Inc
Kincardine, ON
09.2020 - 12.2021
- Onboarded and offboarded staff using both client systems and internal systems.
- Prepared, reviewed, and submitted security clearance forms for all staff.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Organized handbook and course documentation for participants.
- Enrolled employees in off-site training opportunities by registering staff in training courses.
- Created cost estimates by compiling anticipated costs for training events.
- Evaluated client processes, employee performance, and training progress to determine additional training needs.
- Scheduled training sessions are based on the availability of classrooms, equipment, and instructors.
- Checked tracking systems for student and instructor attendance, scores, and overall performance.
- Supported executives by creating and reporting metrics and recommending improvements.
- Created manuals and other documentation for use in new employee training classes.
Business Support Associate
NTT Data Services
Tiverton, ON
01.2019 - 09.2020
- Organized files, developed spreadsheets, distributed reports and documents, and maintained the off-site office space in a neat and organized fashion.
- Supported office operations, managed client correspondence, tracked, and handled internal communications.
- Prepared reports, presentations, and documents for NTT management and client management.
- Assisted candidates with security clearance.
- Onboarded new hires using client systems, and coordinated client training.
- Built and maintained working relationships with the client.
- Assisted the direct manager, client executive, and delivery director in tasks such as invoicing, accruals, and project code creation.
- Monitored 100+ contractors' training qualifications, clearances, per diem applications, and assisted them with other items.
Office Administrator
Hawkins Electrical Contracting LTD
Walkerton, ON
01.2015 - 09.2020
- Communicated effectively and professionally with both customers and staff.
- Maintained company accounting records by entering accounts payable, accounts receivable, invoices, and expense reimbursements.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Ordered job site materials from a variety of suppliers, and requested locates and permits.
- Created a health and safety program, and a business policy program in compliance with ISN.
Customer Experience Associate
TD Bank Canada
Hanover, ON
01.2015 - 03.2019
- Supported customers with product implementation and usage, and answered questions quickly and thoroughly.
- Displayed strong communication skills, responding to and resolving customer concerns.
- Processed transactions such as deposits, withdrawals, wires, and bill payments.
- Understood and determined customer needs, to recommend appropriate solutions.
- Achieved assigned goals and business objectives by promoting banking solutions, and completed business processes effectively.
- Led the branch during sales campaigns and other in-branch activities.
- Health and Safety Representative for the branch.
Education
Diploma - Business
Fanshawe College of Applied Arts And Technology
London, ON08-2026
Certificate - Pre-Health Sciences
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04.2013
Skills
- Problem-Solving
- Time Management
- Decision-Making
- Document Preparation
- Status reporting
- Analytical Skills
- Cross-Functional Collaboration
- Accuracy and Efficiency
- Process Optimization
- Effective communication abilities
Certifications
- PMI Risk Management Professional (PMI-RMP)
- Certified Associate in Project Management (CAPM)
- P6 Project Management Fundamentals
Websites
Timeline
Project Coordinator
Strategic Way Consulting
08.2024 - Current
Business Analyst
Strategic Way Consulting
07.2022 - 08.2024
Project Administrator
EMC - Day & Zimmerman Company
02.2022 - 07.2022
Procedure Formatter
Globotech Inc
12.2021 - 02.2022
Onboarding/Training Coordinator & LMS Admin
Aecon Group Inc
09.2020 - 12.2021
Business Support Associate
NTT Data Services
01.2019 - 09.2020
Office Administrator
Hawkins Electrical Contracting LTD
01.2015 - 09.2020
Customer Experience Associate
TD Bank Canada
01.2015 - 03.2019
Diploma - Business
Fanshawe College of Applied Arts And Technology
Certificate - Pre-Health Sciences
Cambrian College of Applied Arts And Technology
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