Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cory Steinwand

Summary

Adept at problem-solving and striving for professionalism, I aim to significantly enhance customer satisfaction at Signet Monitoring and Analysis by expertly diagnosing and resolving complex issues involving reciprocating engines and compressor vibration and performance. My leadership in training technicians and fostering teamwork underscores my commitment to continuous improvement and operational excellence.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Machinery Asset Specialist

Signet Monitoring and Analysis
07.2019 - Current

-Vibration and performance analysis for reciprocating engine and compressors, as well as electric motors, rotary screw compressors, and pumps.

-Analyze the data collected and build a report with recommendations to solve any issues found.

-Training of new technicians.


Service Manager

Brittania Industries
01.2017 - 07.2019


  • Hired, trained and supervised team of service staff members to meet business goals.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
  • Monitored service staff performance and provided feedback for improvement.
  • Review field service reports, service technician time and prepare invoices.
  • Assist the customers with any issues noted in the field service report or any discrepancies with the invoice.
  • Met with customers to discuss service needs and offer practical solutions.

Service Technician / Business Owner

1484071 Alberta LTD
08.2009 - 08.2017
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Contracted to other service companies to maintain their equipment, overhaul natural gas engines, and rotary screw compressors.
  • Build overhaul and field service reports detailing the work done and offering recommendations for any issues found.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Invoicing and company bookkeeping.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.

Service Technician

Concept Compression
11.2004 - 08.2009
  • Commission and maintain rotary screw compressor packages in the natural gas industry built by Concept Compression.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Trained junior technicians in proper techniques and safety protocols.
  • Build service reports, describe what was performed and any recommendations that may be required.

Service Technician / Business Owner

Stonewall Compression
08.2003 - 11.2004
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Contracted to other service companies to maintain their equipment, overhaul natural gas engines, and rotary screw compressors.
  • Build overhaul and field service reports detailing the work done and offering recommendations for any issues found.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Invoicing and company bookkeeping.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.

Lead Service Technician

Fieldco
08.2002 - 08.2003


  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Trained junior technicians in proper techniques and safety protocols.
  • Build service reports, describe what was performed and any recommendations that may be required.

Service Technician

Toromont Process Systems
01.2001 - 08.2002
  • Commission and maintain rotary screw compressor packages in the natural gas industry built by Toromont Process Systems.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Trained junior technicians in proper techniques and safety protocols.
  • Build service reports, describe what was performed and any recommendations that may be required.

Apprentice and Journeyman Service Technician

Collicutt Mechanical Services
09.1995 - 01.2001
  • Perform reciprocating engine and compressor shop overhauls, and rebuild accessory items such as oil pumps, water pumps, carburetors, etc.
  • Perform field overhauls, diagnosed and troubleshot problems, repairs, and maintenance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Build service reports, describe what was performed and any recommendations that may be required.
  • Apprentice as a heavy equipment technician for the entire 4 year program.

Education

Vibration Analyst Category II - Vibration

Emerson Educational Services
Calgary, AB
01-2023

Journeyman Heavy Equipment Technician - Mechanical

Red Deer College
Red Deer, AB
01-2000

Skills

  • Problem-solving
  • Attention to detail
  • Teamwork and collaboration
  • Reliability
  • Effective communication
  • Professionalism
  • Continuous improvement

Certification

  • First Aid Certification
  • H2S Alive
  • Bear Awareness
  • Whims and TDG

Timeline

Machinery Asset Specialist

Signet Monitoring and Analysis
07.2019 - Current

Service Manager

Brittania Industries
01.2017 - 07.2019

Service Technician / Business Owner

1484071 Alberta LTD
08.2009 - 08.2017

Service Technician

Concept Compression
11.2004 - 08.2009

Service Technician / Business Owner

Stonewall Compression
08.2003 - 11.2004

Lead Service Technician

Fieldco
08.2002 - 08.2003

Service Technician

Toromont Process Systems
01.2001 - 08.2002

Apprentice and Journeyman Service Technician

Collicutt Mechanical Services
09.1995 - 01.2001

Vibration Analyst Category II - Vibration

Emerson Educational Services

Journeyman Heavy Equipment Technician - Mechanical

Red Deer College
Cory Steinwand