Cory Morrison
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Important To Me
I have been in the heavy truck parts industry since 1993, spending 19 years at Pacific Truck, 5 years at Peterbilt in Lethbridge and 10 Months at First Truck Centre prior to becoming Velocity Truck Group. I specialize in drivetrain, gear, clutch and driveline. I have been on several training curses with Meritor and Dana Spicer, fully versed in air brake as well. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Work History
Inside Sales Representative
1 Year- Developed strong product knowledge to effectively address customer inquiries and close sales.
- Managed customer relationships through regular follow-ups to ensure satisfaction and repeat business.
- Collaborated with team members to streamline communication processes, enhancing overall efficiency.
- Participated in training sessions to enhance sales techniques and product understanding.
Inside Sales Representative
7 Years 8 Months- Adapted quickly to changing priorities, maintaining high performance during peak sales periods.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Inside Sales Representative
9 Months- Worked front counter on a fulltime basis dealing with walk ins and phone calls
Inside Sales Representative
5 Years- Assisted in training new team members on products and sales techniques.
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
Some College (No Degree) - Parts
I attended the first two years of parts school in the mid 90s but never achieved journeyman status because my employer that the time didn`t require it. I have extensive knowledge of this industry