Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory Frost

Mansfield ,Quebec

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 27 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Focused Technician considered expert in maintenance services. Demonstrating keen sense of urgency to every customer. Over Number years delivering multi-faceted trade skills in industrial environments. Achieved becoming ford master technician completing rigorous online and in class corses.

Overview

29
29
years of professional experience

Work History

Technician/maintenance Equipment Repair

Marquis Landscaping
Gatineau, QC
10.2021 - 04.2022
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on clients vehicles
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Performed routine maintenance on all types of equipment
  • Managed team performance by training, mentoring, disciplining and motivating employees.

Realigned production plans to boost productivity without dramatically increasing costs. Performed many repairs on equipment including servicing,hydraulic repairs, electrical repairs. Also managed work crew while out performing snow removal @ comercial location and insuring all work was performed to meet cutomer satifaction

Technician

Shawville Ford
Shawville , Quebec
09.2015 - 07.2021
  • Checked client daily and maintained it by performing basic repairs.
  • Attended all trainings offered by company to keep updated to maintain quilifacation to ford motor company standards
  • Replaced and installed new machinery, equipment and parts.
  • Reviewed work orders and discussed with supervisors.

Obtained master technician qulifacation threw online & in class training -

  • Completed job reports and logs immediately in a timely manor and repairs were always repaired properly the fist time (fix it right the first time)
  • performed many task from welding to engine repair, repairing complex networking issues by performing wiring repairs

Technician

Murphy Ford
Pembroke , ON
06.2012 - 09.2015
  • Executed diagnostics, troubleshooting and evaluations on clients vehicles
  • Completed job reports and logs immediately following service calls.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Implemented, configured and optimized safety standards.
  • Meticulously tracked all parts and devices used on each service call.

Head Technician

Piece D’auto Lecuyer
Mansfield-et-Pontefract, QC
08.2003 - 06.2012
  • Maintained quality assurance and customer satisfaction objectives.
  • Completed job reports and logs immediately following service calls.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Performed routine maintenance on shop equipment rental equipment saws fork lift wood working tools and compactor for manufacturing
  • performed mutiple task with propane maintaning stock of parts and assembling many different hydralic hoses and performing repairs on theses systems
  • Performed task with metal weldig and fabrication

Assistant Manager/technician

speedy auto service
Ottawa
02.2000 - 08.2003
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Auto Technician

midas
Ottawa
02.1999 - 02.2000
  • Tested vehicle components and systems to identify issues.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Changed, rotated and balanced tires on different types of vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.

Technician

mont bleau ford
Hull, QC
02.1997 - 02.1999
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on clients vehicles
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.

Technician

shawville ford
Shawville , QC
04.1995 - 02.1997
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on customer vehicles.
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.

Technician

centre d'auto amyotte
Mansfield , QC
05.1993 - 04.1995
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on customer vehicles
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately
  • performrd weekend manging of garage repairs and part department

Education

High School Secondary -

John Paul 11 High School
Cambells Bay Quebec

Ford Master Technician -

Ford Motor Company
Mississauga, ON

Skills

  • Mechanical Aptitude
  • File and Record Maintenance
  • Diagnosis and Troubleshooting
  • Customer Service
  • Complex Repairs
  • Routine Inspections
  • Preventative Maintenance
  • Attention to Detail
  • Power Tools and Equipment
  • Verbal and Written Communication
  • System Tests
  • Technical Document Reading
  • System Installation
  • Steering Systems
  • Maintenance and Light Repair
  • Manufacturer Specifications

Timeline

Technician/maintenance Equipment Repair

Marquis Landscaping
10.2021 - 04.2022

Technician

Shawville Ford
09.2015 - 07.2021

Technician

Murphy Ford
06.2012 - 09.2015

Head Technician

Piece D’auto Lecuyer
08.2003 - 06.2012

Assistant Manager/technician

speedy auto service
02.2000 - 08.2003

Auto Technician

midas
02.1999 - 02.2000

Technician

mont bleau ford
02.1997 - 02.1999

Technician

shawville ford
04.1995 - 02.1997

Technician

centre d'auto amyotte
05.1993 - 04.1995

High School Secondary -

John Paul 11 High School

Ford Master Technician -

Ford Motor Company
Cory Frost