Cory Fradin
Castlegar,BC
Summary
Dynamic professional with extensive experience in managing vehicle maintenance and operations for a successful auto detailing business. Expertise in training staff, ensuring compliance, and enhancing customer relationships to drive repeat business and operational efficiency.
Overview
9
9
years of professional experience
Work History
Detail Manager
Practicar Car and Truck Rentals
Castlegar, British Columbia
01.2017 - Current
- Managed vehicle maintenance schedules for optimal fleet readiness.
- Trained staff on customer service protocols and rental procedures.
- Oversaw daily operations to ensure compliance with company standards.
- Coordinated vehicle inspections and ensured safety regulations were met.
- Implemented efficient inventory management systems for rental vehicles.
- Assisted customers with reservations and addressed inquiries promptly.
- Taught team members how to properly wash, wax and vacuum vehicles.
- Provided guidance and support to team members in order to increase productivity and efficiency.
- Facilitated smooth operations by managing the day-to-day activities of the team.
- Created standard operating procedures for all tasks related to detail management .
- Fixed all small mechanical issues.
Owner of Castlegar Auto Detailing Ltd
OWNER
|Castlegar, bc
07.2018 - 08.2024
- Managed daily operations and logistics for business efficiency.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw financial planning, budgeting, and expense management processes.
- Built strong relationships with clients to foster loyalty and repeat business.
- Recruited, trained, and mentored staff to improve team performance and morale.
- Implemented inventory control systems to track stock levels accurately.
- Ensured compliance with local regulations and industry standards consistently.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Implemented quality assurance processes to ensure product excellence.
Education
Trades - Welder A, B, C, Tickets
Okanagan University College
Kelowna06-2001
Skills
- Vehicle maintenance
- Inventory management
- Quality assurance
- Marketing strategy
- Financial planning
- Customer relationship management
- Problem solving
- Attention to detail
- Training and mentoring
- Physical endurance
- Shop management
- Self motivation
- Problem-solving abilities
Timeline
Owner of Castlegar Auto Detailing Ltd
OWNER
07.2018 - 08.2024
Detail Manager
Practicar Car and Truck Rentals
01.2017 - Current
Trades - Welder A, B, C, Tickets
Okanagan University College
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