Cortni Stothers
Toronto
Summary
Results-driven Financial Planner with background in building and maintaining client relationships, creating and implementing financial plans, and managing portfolios. Strengths include strong analytical skills, developing loyalty and trust with clients, and ability to adapt when needed. Have consistently achieved positive outcomes for clients by leveraging all cornerstones of financial planning while educating on behavioural economics and showing empathy as they go through life stages.
Overview
14
14
years of professional experience
Work History
Virtual Financial Planner
Meridian Credit Union
Goderich
09.2021 - Current
- All previous skills except fully virtual
- Licensed across canada
- Business development virtually to create referral sources
- Grew AUM to over 40million in 4 years
- Top performer award in 2023 & 2025 (2024 was on a maternity leave)
- Helped develop an advisor training program on how to integrate RI and ESG into Member conversations
- Senior planner on the team which entails more complex planning and higher targets
- Maintained high net promoter score even when practice is still growing quickly
- Median client age of practice is 58
- My automated annual contributions from clients (PACs) are almost 1 million
- Proficient with Conquest- have done many their 3 plans involving corporations and insurance
- Effectively use CRM to track pipelined opportunities
- 30% of net new assets come from consolidation of existing clients assets
Community Wealth Advisor
Meridian Credit Union
Waterloo
01.2018 - 01.2021
- Developed personalized investment strategies for diverse client portfolios.
- Conducted regular financial reviews to align with client goals.
- Analyzed market trends to provide informed investment advice.
- Community business development and networking
- Mentorship to junior advisors in branch to help foster referrals
- Built strong relationships with clients through effective communication and trust-building techniques.
- Presented complex financial concepts in an easy-to-understand manner tailored to individual client needs.
- Facilitated meetings between clients and other professionals such as attorneys or accountants when necessary.
- Prepared detailed financial performance reports and monitored markets.
- Managed compliance with regulatory requirements in all client interactions.
- Facilitated seminars to improve financial literacy among clients and community members.
Financial Advisor
Meridian credit union
St. Marys
03.2014 - 12.2017
- Senior advisor in the branch
- Responsible for more complex lending deals and wealth
- Had business partner referral targets to other lines of business
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Strategic community involvement
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Our branch had one of the highest net promoter scores which measure Member satisfaction
- During my tenure at this branch, there were two instances where there was no manager for over 4 months. One of those instances our branch finished 4th in results
- Mentor and leader among other branch staff
- Trained staff on compliance protocols and best practices within the branch
Financial Representative
Cibc
Goderich
04.2012 - 03.2014
- Assisted clients in understanding financial products and services.
- Analyzed client needs to recommend appropriate investment options.
- Educated clients on market trends and potential risks.
- Conducted regular follow-ups to maintain strong client relationships.
- Provided timely responses to customer inquiries about financial products and services.
- Evaluated loan applications for compliance with lending guidelines.
- Assisted borrowers in understanding mortgage options and processes.
- Collaborated with underwriters to facilitate timely loan approvals.
Associate Financial Consultant
Investors Group
09.2011 - 04.2012
- Outbound calls to prospects and existing clients
- Calendar management
- Business development in community
- Maintained accurate records of client interactions and transactions in CRM system.
- Supported client meetings by presenting financial information clearly and professionally.
- Facilitated communication between clients and financial advisors to ensure clarity.
- Communicated regularly with clients via phone calls or emails regarding updates on their investments or other relevant information about the markets.
- Educated clients on financial concepts related to investing in order to increase their knowledge base.
Education
CSC
Canadian Securities Institute
PFP
Canadian Securities Institute
Responsible Investment Specialist (RIS)
Responsible Investment Association
Responsible Investment Advisor Certification
Responsible Investment Association
Sustainable Investing Program
Smith School of Business At Queens University
Professional Education Program
Financial Planning Canada
Skills
- Investment strategies
- Financial analysis
- Regulatory compliance
- Time management
- Client relationship management (high net worth & mass affluent)
- Client retention & loyalty building
- Long term client engagement
- Active listening
- Needs discovery
- Behavioural finance coaching
- Conflict resolution
- Expectation management
- Clear communication
- Empathy
- Emotional intelligence
- Cross-functional collaboration
- Presentation of financial strategies
Timeline
Virtual Financial Planner
Meridian Credit Union
09.2021 - Current
Community Wealth Advisor
Meridian Credit Union
01.2018 - 01.2021
Financial Advisor
Meridian credit union
03.2014 - 12.2017
Financial Representative
Cibc
04.2012 - 03.2014
Associate Financial Consultant
Investors Group
09.2011 - 04.2012
CSC
Canadian Securities Institute
PFP
Canadian Securities Institute
Responsible Investment Specialist (RIS)
Responsible Investment Association
Responsible Investment Advisor Certification
Responsible Investment Association
Sustainable Investing Program
Smith School of Business At Queens University
Professional Education Program
Financial Planning Canada