CORTNEY PETTIS
Riverside
Summary
Results-driven professional with a strong background in logistics and retail operations. Known for optimizing delivery schedules and enhancing customer satisfaction through effective team guidance and inventory oversight.
Overview
9
9
years of professional experience
Work History
Delivery Driver/ Manager
JIMMY JOHN'S SANDWICHES
Riverside
06.2021 - Current
- Process and verify correct inventory numbers on designated inventory nights.
- Assist and guide subordinates to ensure the highest quality experience for customers.
- Work with upper management to validify day-to-day procedures.
- Prioritize and manage delivery schedules effectively, ensuring orders are delivered within the specified timeframe.
- Adhere to strict hygiene and food safety protocols during the delivery process.
- Maintain accurate records of deliveries, including customer signatures, receipts, and payments collected.
Order Picker/ Packer
LINEAGE LOGISTICS
Colton
12.2019 - 05.2020
- Utilize warehouse management systems and equipment to accurately and efficiently pick cases of products according to customers' orders.
- Conduct regular checks and updates of inventory levels to maintain accurate stock records.
- Inspect picked cases for damage, expiration dates, or other quality issues.
- Operate material handling equipment, such as forklifts, pallet jacks, or hand trucks to move and transport cases within the warehouse.
- Meet or exceed established productivity targets and performance metrics for order picking, ensuring maximum efficiency while maintaining accuracy.
- Collaborate effectively with team members, supervisors, and other departments to ensure smooth warehouse operations.
- Adhere to all safety guidelines, procedures, and regulations to maintain a secure work environment.
Retail Associate
TUESDAY MORNING
Colorado Springs
11.2016 - 12.2019
- Work collaboratively with team members to achieve sales goals and maintain a positive work environment.
- Adhere to company policies and procedures regarding cash handling, loss prevention, and security measures.
- Take advantage of training opportunities provided by Tuesday Morning to enhance product knowledge, customer service skills, and sales techniques.
- Maintain the cleanliness, organization, and overall presentation of the store, including shelves, displays, and product areas.
- Stay informed about the features, benefits, and uses of products offered by Tuesday Morning.
Education
Associate - Business Administration
RIVERSIDE CITY COLLEGE
Riverside, CA05.2023
Skills
- Microsoft Office proficiency
- Phone system management
- Point of sale expertise
- Inventory control
- Food safety standards
- Customer relationship management
- Delivery logistics
- Warehouse operations
- Problem solving
- Attention to detail
- Performance monitoring
- Quality assurance
Timeline
Delivery Driver/ Manager
JIMMY JOHN'S SANDWICHES
06.2021 - Current
Order Picker/ Packer
LINEAGE LOGISTICS
12.2019 - 05.2020
Retail Associate
TUESDAY MORNING
11.2016 - 12.2019
Associate - Business Administration
RIVERSIDE CITY COLLEGE
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