Cortez Gonzalez

• Worked the sales floor performing various of services
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Expedited the shipping process with proper labeling and documentation of packages.
• Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
• Skilled in processing passports
• Operated live scans
• Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.

• I ran register, greeted customers, gathered up shopping carts, worked on sales floor, restocked shelves, worked on display shelves. Lifted boxes and merchandise, helped move furniture around the store and to customers vehicles.

Seasonal associate then promoted to permanent associate.

• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

• Seasonal associate selling costumes and party supplies
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Solved customer challenges by offering relevant products and services.

• Seasonal associate.
• Helped customers locate products and checked store system for merchandise at other sites.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.