Corry McKeown
Mississauga
Summary
HUMAN RESOURCE EXECUTIVE with extensive leadership and relationship management experience within the Financial Services and Banking industry. Proven success in establishing great partnerships with leaders to build and transform businesses. A progressive change agent who optimizes organizational effectiveness and fosters an engaging, inspirational culture through talent management programs, acquisition and retention strategies and succession planning.
Overview
22
22
years of professional experience
Work History
AVP, Human Resources Business Partner, Platforms & Technology
TD Bank Group
01.2023 - Current
- Demonstrated consultative approach in providing expertise and advice to Executive leaders on all HR related matters, fostering a collaborative relationship between HR, Business & CoEs.
- Improved strategic alignment- worked closely with Leadership to ensure HR priorities support business goals in driving Financial Management, Culture and the evolution of our operating model to support scaled Agile.
- Elevated Talent Management practices in workforce planning, succession planning and executing colleague development programs to build core & emerging skills in house.
- Drive sustainable organizational effectiveness to ensure structures, processes are designed to improve efficiency, collaboration and overall performance.
AVP, Global Talent Strategy & Solutions
TD Bank Group
01.2020 - 08.2023
- Established quarterly talent forums for Senior Executive Team members, shifting mindset and focus toward driving key enterprise priorities.
- Redesigned annual Talent Review practice to focus on leadership & capability assessment, talent planning and succession strength which included building leader accountability to mitigate over-reliance and continuing to focus on diversity and depth.
- Designed & executed on a leading-edge experiential development program for Top 100 Executives to deepen succession bench, accelerate development and offer a differentiated experience.
AVP, Human Resource Business Partner, North American Contact Center & Shared Services
TD Bank Group
01.2018 - 01.2020
- Led a team of 4 HR Business Partners that supported the Canadian & US Canadian Banking, Investing, TD Insurance Contact Centres, ATM, and Strategic Support.
- Strengthened Executive Leadership bench – purposeful movement to import & export Executive talent.
- Operationally transitioned the business to at-home agents during the pandemic while maintaining strong internal pulse & business results.
- Implemented a new semi-annual compensation strategy driving reductions in attrition.
- Implemented weekly agile talent pods to drive stronger collaboration between key areas which resulted in productivity & efficiency wins.
Senior Manager HR, Wealth Management
TD Bank Group
01.2017 - 01.2018
- Provided strategic and consultative support to 8 lines of business within the Wealth Shared Services model both on transformative and BAU initiatives.
- Led Wealth Shared Services operating/interaction model development & deployment.
- Consulted on the Sales Practice Self-Assessment and Wealth Remediation Plan.
- Led Business Architecture Delivery Transformation including domain training curriculum.
- Developed talent strategies to attract, retain and develop talent with a focus on creating a diverse and inclusive culture.
Senior Manager HR, TD Insurance
TD Bank Group
01.2014 - 01.2017
- Led TDI Shared Services through an organizational structure change with significant employee impacts.
- Consulted on the target operating model for our Claims organization to drive stronger customer experiences while improving productivity for colleagues.
- Led the Claims Effectiveness and Shared Services parts of the business through the Organizational Review effort, managed to help the business realize significant operational cost savings.
- Led numerous strategic initiatives within Claims, including developing a new pay strategy for the organization that resulted in improved attrition levels and employee engagement.
HR Manager, Retail Branch Banking
TD Bank Group
01.2012 - 01.2014
- Led the pilot restructure of TDs HR transformation; evolving the HR support model from reactive, service oriented to proactive strategic business partner while delivering lean efficiencies.
- Consistently demonstrated exceptional negotiation skills in bringing matters to resolution while managing the risk to the organization.
- Successfully executed large-scale productivity initiatives and org changes while mitigating risk to TD and ensuring a healthy employee experience.
HR Counsellor, Operations & Technology
TD Bank Group
01.2008 - 01.2012
- Led the people stream of a large-scale Technology Organizational Effectiveness project that focused on modernizing applications, creating a new operating model with two distinct centralized functions.
- Consulted on significant people change as it relates to job change & new expectations.
- Key focus on creating a culture of transparency, accountability, ongoing communication, personal growth & development.
Branch Manager, Branch Banking
TD Canada Trust
01.2007 - 01.2008
Manager Financial Services, Branch Banking
TD Canada Trust
01.2006 - 01.2007
Manager of Customer Services, Branch Banking
TD Canada Trust
01.2005 - 01.2006
Sales & Services Advisor Roles, Branch Banking
TD Canada Trust
01.2003 - 01.2005
Education
Law & Security Diploma - honours
Fanshawe College
London, ON01.2000
Insurance Masters Certificate - internal
Seneca College
Scarborough, ON01.2005
Skills
- Strategic HR Leadership
- Talent Management
- Change Management
- Diversity & Inclusion
- Risk Management
- Engagement & Culture
- Leadership Development
- Succession Management
- Performance Management
Awards
Corporate League of Excellence 2015, Vision in Action Award 2015, Champions Award 2013
Timeline
AVP, Human Resources Business Partner, Platforms & Technology
TD Bank Group
01.2023 - Current
AVP, Global Talent Strategy & Solutions
TD Bank Group
01.2020 - 08.2023
AVP, Human Resource Business Partner, North American Contact Center & Shared Services
TD Bank Group
01.2018 - 01.2020
Senior Manager HR, Wealth Management
TD Bank Group
01.2017 - 01.2018
Senior Manager HR, TD Insurance
TD Bank Group
01.2014 - 01.2017
HR Manager, Retail Branch Banking
TD Bank Group
01.2012 - 01.2014
HR Counsellor, Operations & Technology
TD Bank Group
01.2008 - 01.2012
Branch Manager, Branch Banking
TD Canada Trust
01.2007 - 01.2008
Manager Financial Services, Branch Banking
TD Canada Trust
01.2006 - 01.2007
Manager of Customer Services, Branch Banking
TD Canada Trust
01.2005 - 01.2006
Sales & Services Advisor Roles, Branch Banking
TD Canada Trust
01.2003 - 01.2005
Insurance Masters Certificate - internal
Seneca College
Law & Security Diploma - honours
Fanshawe College
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