Highly-motivated Strong worth ethic, adaptability and exceptional interpersonal skills. Hardworking employee with customer service, Highly organized, proactive and punctual with team-oriented mentality. Reliable. Works under pressure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cook
Sodexo Food Service
11.2022 - 09.2025
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Verified proper portion sizes to consistently attain high food quality standards.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared and cooked meals according to recipes and customer specifications.
Checked food temperature regularly to verify proper cooking and safety.
Monitored food quality and presentation to maintain high standards.
Enhanced customer satisfaction by consistently delivering high-quality dishes in timely manner.
Breakfast Attendant
Quality Inn / Comfort Inn
02.2020 - 11.2023
Set up buffet area according to restaurant standards.
Ensured all condiments were adequately stocked at each table.
Replenished food items on the buffet line in a timely manner.
Greeted guests upon arrival.
Performed opening or closing duties such as setting up, restocking supplies.
Followed all safety protocols set forth by the restaurant's health department regulations.
Adhered to sanitation guidelines when handling food products during preparation process.
Cleaned kitchen equipment according to established procedures after use.
Checked expiration dates on all perishable food items prior to stocking buffet line.
Monitored temperatures of hot foods throughout shift.
Prepared daily breakfast bar with abundant self-serve and cooked meal items.
Set out, arranged cold foods such as cereal, muffins, bread for self-service area.
Created food displays according to established standards, replaced dated products with fresh.
Served 1-75+ guests per day at complimentary breakfast station.
Effectively multitasked within fast-paced environment.
Cashier/Customer Service Associate
Walmart Canada
04.2021 - 07.2023
Counted money in cash drawer beginning of shift to ensure that amounts were correct and have sufficient change.
Conducted price checks for special orders or discounts as requested by customers.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Followed company security procedures for handling large sums of money.
Operated cash register or POS system to receive payment by cash, check and credit card.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Helped with purchases and signed customers up for rewards program.
Verified customer age requirement for alcohol or tobacco purchases.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Scanned items and checked pricing on cash register for accuracy.
Remained aware of surroundings and secured cash to minimize loss potential.
Cashier/Customer Service/Stocker Associate
Dollarama
03.2018 - 04.2020
Balanced daily transactions on computerized point-of-sale system.
Ensured compliance with all safety regulations within store environment.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Performed other duties as assigned by management.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Counted, balanced cashier drawers.
Assisted customers by providing information and resolving complaints.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Remained aware of surroundings and secured cash to minimize loss potential.
Education
Some College (No Degree) - Community And Addictions Social Services
Everest College
Skills
Willingness to Learn
Flexible Schedule
Cash Handling
Customer Service
POS System Operation
Positive and Professional
Food Safety
Attention to Detail
Problem-Solving
Team Leadership
Multitasking
Strong Work Ethic
Effective Communication
Hospitality and service industry background
Certification
WHMIS 2025
4 Step Health & Safety Awareness Certificate 2025
Construction Safety Awareness 2023
Food Safety Certification (SafeCheck) 2025
Timeline
Cook
Sodexo Food Service
11.2022 - 09.2025
Cashier/Customer Service Associate
Walmart Canada
04.2021 - 07.2023
Breakfast Attendant
Quality Inn / Comfort Inn
02.2020 - 11.2023
Cashier/Customer Service/Stocker Associate
Dollarama
03.2018 - 04.2020
Some College (No Degree) - Community And Addictions Social Services