Highly-motivated Strong worth ethic, adaptability and exceptional interpersonal skills. Hardworking employee with customer service, Highly organized, proactive and punctual with team-oriented mentality. Reliable. Works under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook
Sodexo Food Service
11.2023 - 04.2024
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Verified proper portion sizes to consistently attain high food quality standards.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared and cooked meals according to recipes and customer specifications.
Checked food temperature regularly to verify proper cooking and safety.
Monitored food quality and presentation to maintain high standards.
Enhanced customer satisfaction by consistently delivering high-quality dishes in timely manner.
Commercial Cleaner
Angel Wings
02.2023 - 11.2024
Swept. mopped floors, dusted surfaces, vacuumed carpets in commercial buildings.
Washed windows, walls, ceilings to ensure clean environment for customers.
Cleaned and sanitized restrooms using appropriate cleaning products.
Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Washed and polished glass windows and doors to keep entryways clear and professional.
Cleaned building floors by sweeping, mopping or vacuuming.
Dusted furniture, machines or equipment.
Followed company uniform, performance and security policies with every job.
Cashier/Customer Service Associate
Walmart Canada
04.2021 - 07.2023
Counted money in cash drawer beginning of shift to ensure that amounts were correct and have sufficient change.
Conducted price checks for special orders or discounts as requested by customers.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Followed company security procedures for handling large sums of money.
Operated cash register or POS system to receive payment by cash, check and credit card.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
Helped with purchases and signed customers up for rewards program.
Discounted purchases by scanning and redeeming coupons.
Verified customer age requirement for alcohol or tobacco purchases.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Scanned items and checked pricing on cash register for accuracy.
Remained aware of surroundings and secured cash to minimize loss potential.
Offered customers carry-out service at completion of transaction.
Breakfast Attendant
Quality Inn / Comfort Inn
02.2022 - 11.2022
Set up buffet area according to restaurant standards.
Ensured all condiments were adequately stocked at each table.
Replenished food items on the buffet line in a timely manner.
Greeted guests upon arrival.
Demonstrated knowledge of menu items by answering questions regarding ingredients and preparations methods.
Inspected trays prior to serving meals to ensure quality standards were met.
Performed opening or closing duties such as setting up, restocking supplies.
Followed all safety protocols set forth by the restaurant's health department regulations.
Adhered to sanitation guidelines when handling food products during preparation process.
Cleaned kitchen equipment according to established procedures after use.
Checked expiration dates on all perishable food items prior to stocking buffet line.
Monitored temperatures of hot foods throughout shift.
Stocked coffee, juice, milk dispensers continuously for guests' beverage needs.
Prepared daily breakfast bar with abundant self-serve and cooked meal items.
Set out, arranged cold foods such as cereal, muffins, bread for self-service area.
Created food displays according to established standards, replaced dated products with fresh.
Monitored dining spaces to quickly clear, clean tables between guests.
Served 1-75+ guests per day at complimentary breakfast station.
Effectively multitasked within fast-paced environment.
Filled trays with food, utensils, napkins, condiments to provide diners with meals, accessories.
Cashier/Customer Service/Stocker Associate
Dollarama
03.2018 - 04.2021
Greeted customers and answered any questions had about store's products.
Operated cash register efficiently, accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Balanced daily transactions on computerized point-of-sale system.
Ensured compliance with all safety regulations within store environment.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Greeted customers promptly and responded to questions.
Counted, balanced cashier drawers.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Assisted customers by providing information and resolving complaints.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Scanned items and checked pricing on cash register for accuracy.
Remained aware of surroundings and secured cash to minimize loss potential.
Education
Some College (No Degree) - Community And Addictions Social Services
Everest College
Toronto, ON
Skills
Willingness to Learn
Flexible Schedule
Cash Handling
Customer Service
POS System Operation
Positive and Professional
Food Safety
Attention to Detail
Problem-Solving
Team Leadership
Multitasking
Strong Work Ethic
Effective Communication
Certification
Smart Serve License
WHMIS 2023
4 Step Health & Safety Awareness Certificate 2023
Construction Safety Awareness 2023
Traffic Control Person and Flagging Certificate 2023
Timeline
Cook
Sodexo Food Service
11.2023 - 04.2024
Commercial Cleaner
Angel Wings
02.2023 - 11.2024
Breakfast Attendant
Quality Inn / Comfort Inn
02.2022 - 11.2022
Cashier/Customer Service Associate
Walmart Canada
04.2021 - 07.2023
Cashier/Customer Service/Stocker Associate
Dollarama
03.2018 - 04.2021
Some College (No Degree) - Community And Addictions Social Services