Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Martin Chrysler Ltd
Jamie Lauber
Brooks, Alberta
07.2010 - Current
Performed data entry and other administrative tasks to support departments.
Ordered office supplies as needed and maintained inventory records.
Received parcels, routed mail and opened packages for staff.
Obtained and processed payments from clients for products and services.
Handled diverse needs for clients in-person, by phone or through email.
Managed the distribution of incoming mail, faxes, and packages.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Answered incoming phone calls, routing to appropriate parties throughout office.
Maintained reception area cleanliness and tidiness.
Resolved customer complaints or answered customers' questions.
Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
Maintained office supply inventory and placed orders to meet demand.
Responded promptly to emails from customers and other departments within the organization.
Welcomed visitors and customers by greeting and answering or directing inquiries.
Greeted visitors and customers warmly, offering refreshments as appropriate.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
John G Diefenbaker High School
Calgary
06-1988
Skills
Reception management
Call handling
Payment collection
Supply management
Multi-line phone operation
File organization
Visitor assistance
Mail routing
Mail handling
Friendly, positive attitude
References
References available upon request.
Timeline
Martin Chrysler Ltd
Jamie Lauber
07.2010 - Current
High School Diploma -
John G Diefenbaker High School
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